Incidents reported on status page for 1 of 1 Servers https://status.1of1servers.com/ https://d1lppblt9t2x15.cloudfront.net/logos/f1e0257ea48ca52d298ad16a8e8677f5.png https://status.1of1servers.com/ en https://status.1of1servers.com/incident/1005446 Sat, 08 Aug 2026 21:47:42 -0000 https://status.1of1servers.com/incident/1005446#8ca1893c13af5151c524a239cae2f641c7372517b66ccbeb0595fcf09c4f912f DAL-5-10 recovered. https://status.1of1servers.com/incident/1005446 Sat, 08 Aug 2026 21:47:12 -0000 https://status.1of1servers.com/incident/1005446#c016125451ce6253216a2016b0d9cd3b07dc91c2f346be9ed499142b19f206f1 DAL-5-10 went down. https://status.1of1servers.com/incident/1005446 Sat, 08 Aug 2026 10:53:19 -0000 https://status.1of1servers.com/incident/1005446#518db728e1c1e0548ae7617d25597050837ef9d103e95d4e54ac374ae59e9f36 DAL-5-10 recovered. https://status.1of1servers.com/incident/1005446 Sat, 08 Aug 2026 10:52:10 -0000 https://status.1of1servers.com/incident/1005446#189b6b3030f35c5c5bfb7c4130f7eacebbd6f411a6ba7908e92572a2194141b2 DAL-5-10 went down. https://status.1of1servers.com/incident/999105 Fri, 07 Aug 2026 11:38:42 -0000 https://status.1of1servers.com/incident/999105#89d8439be3be16b59d2d29bc79c8bc26e658998b0f75054cc51179c32f4898f1 DAL-5-10 recovered. https://status.1of1servers.com/incident/999105 Fri, 07 Aug 2026 11:38:09 -0000 https://status.1of1servers.com/incident/999105#6bec6a6dbcc36e5699828d9f12f99272f4f4c97ffb0d46798e9aa913331b80bb DAL-5-10 went down. https://status.1of1servers.com/incident/999105 Fri, 07 Aug 2026 04:26:43 -0000 https://status.1of1servers.com/incident/999105#86eedff7a68813218062df1220917d7d1b2d95163a9204611bab44bed3695520 DAL-5-10 recovered. https://status.1of1servers.com/incident/999105 Fri, 07 Aug 2026 04:26:15 -0000 https://status.1of1servers.com/incident/999105#526e2d78a5eec256cd5c55f36573715cc3dccee6e676022193e4d269ffd5f3c6 DAL-5-10 went down. https://status.1of1servers.com/incident/996776 Wed, 05 Aug 2026 23:56:49 -0000 https://status.1of1servers.com/incident/996776#58d5bd04d3e435fb6090db4f521a0850649a11b970b4296d34af8a189b7eabb1 DAL-5-10 recovered. https://status.1of1servers.com/incident/996776 Wed, 05 Aug 2026 23:56:05 -0000 https://status.1of1servers.com/incident/996776#711aa50a9775cc972eab99e7d6b4b39a71af1fa72e953b5143214f5397bec120 DAL-5-10 went down. https://status.1of1servers.com/incident/996776 Wed, 05 Aug 2026 11:01:18 -0000 https://status.1of1servers.com/incident/996776#ed4ee93ed2869ce5b8b84e4ec2acdd49409786ef49559c7a88dce1955d00cbb1 DAL-5-10 recovered. https://status.1of1servers.com/incident/996776 Wed, 05 Aug 2026 10:58:44 -0000 https://status.1of1servers.com/incident/996776#6946a1bd2a9262f42c26b94bf7c49c63ede93e57054a82c3fabdfac569152685 DAL-5-10 went down. https://status.1of1servers.com/incident/996059 Tue, 04 Aug 2026 18:03:58 -0000 https://status.1of1servers.com/incident/996059#f0d84d6f563fc3d3a81761ffe6b22936682aee1a0d09ffded2a1e4809871f55a ASH-5-18 recovered. https://status.1of1servers.com/incident/996059 Tue, 04 Aug 2026 18:03:26 -0000 https://status.1of1servers.com/incident/996059#560b300ec2deca0e116dd51a469614ae997b46f89c3b7c0a852beb0c81176cdd ASH-5-18 went down. https://status.1of1servers.com/incident/994147 Tue, 04 Aug 2026 13:00:00 -0000 https://status.1of1servers.com/incident/994147#e471a43cb98baca3108e09ebc012c8c5abdd5116d8fea18f179023f133fb3607 We’ll be deploying new protection filters for FiveM and FiveM Enhanced across our entire network during these recurring maintenance windows. Some players may be briefly disconnected and need to reconnect if their existing connection state is not preserved. No network outage or other service impact is expected. The only anticipated impact is temporary player disconnections during deployment. https://status.1of1servers.com/incident/993258 Mon, 03 Aug 2026 22:21:48 -0000 https://status.1of1servers.com/incident/993258#5b7e117bde619978ef8121bc4ef673ce7f92e77e4c3a25955a55d6a1d5681052 LON-5-02 recovered. https://status.1of1servers.com/incident/993258 Mon, 03 Aug 2026 22:20:36 -0000 https://status.1of1servers.com/incident/993258#e04ebdcc566688b26ec261cf70a5ee509da4eb5233cf5065340c4fe9ea65b48d LON-5-02 went down. https://status.1of1servers.com/incident/993470 Mon, 03 Aug 2026 13:00:00 -0000 https://status.1of1servers.com/incident/993470#568621b0130fef8f067333cab2db2d0a84f187bbe393957cebadaac4c6e65d0b We’ll be deploying new protection filters for FiveM and FiveM Enhanced across our entire network during these recurring maintenance windows. Some players may be briefly disconnected and need to reconnect if their existing connection state is not preserved. No network outage or other service impact is expected. The only anticipated impact is temporary player disconnections during deployment. https://status.1of1servers.com/incident/993258 Mon, 03 Aug 2026 02:04:05 -0000 https://status.1of1servers.com/incident/993258#936cb3df43325001d2459b2f6aded43656fe49541d2dcf172d1c66150ef556ea ASH-5-18 recovered. https://status.1of1servers.com/incident/993258 Mon, 03 Aug 2026 02:02:15 -0000 https://status.1of1servers.com/incident/993258#9a47d4e165b8628371ccd9fdab4e4eb47c7c431e830a3af0ecff8278dda63200 ASH-5-18 went down. https://status.1of1servers.com/incident/919160 Sun, 02 Aug 2026 22:00:00 -0000 https://status.1of1servers.com/incident/919160#8d04c0a5338ebb7d0684ac90a848711af11bbf6c7cf1ff00e18fd39f48ff6a5e Maintenance Window 1st Activity Date 02-Aug-2026 22:00 to 03-Aug-2026 06:00 ( Eastern ) 03-Aug-2026 02:00 to 03-Aug-2026 10:00 ( GMT ) 2nd Activity Date 03-Aug-2026 22:00 to 04-Aug-2026 06:00 ( Eastern ) 04-Aug-2026 02:00 to 04-Aug-2026 10:00 ( GMT ) Location of Maintenance: Ashburn, VA Reason for Maintenance: Zayo will implement planned maintenance to rebuild splice case as ongoing network hardening efforts. Lat/Long Where Work Will Take Place 39.020017,-77.452573 Expected Impact: Service Affecting Activity: Any Maintenance Activity directly impacting the service(s) of customers. Service(s) are expected to go down as a result of these activities. https://status.1of1servers.com/incident/992491 Sun, 02 Aug 2026 13:00:15 -0000 https://status.1of1servers.com/incident/992491#5e042f75429cd4f9b10a8c1fd1b293f548295a16ca10af410f29236b3983f0a4 We’re deploying new stateful protection filters for FiveM and FiveM Enhanced across our entire network. During the maintenance, some players may be briefly disconnected and need to reconnect if their existing connection state is not preserved. No network outage or additional service impact is expected. The only anticipated impact is a temporary player disconnect. https://status.1of1servers.com/incident/992207 Sat, 01 Aug 2026 20:05:37 -0000 https://status.1of1servers.com/incident/992207#d6e5337da1b40f3b618471404efa2c40142a8673107cbb8435bf4fadf0b3437f ASH-5-04 recovered. https://status.1of1servers.com/incident/992207 Sat, 01 Aug 2026 20:03:58 -0000 https://status.1of1servers.com/incident/992207#2b768e8649b479288578c7ade7cefd0865ef0532ed5780509cc5eae61f5e3d3d ASH-5-04 went down. https://status.1of1servers.com/incident/986103 Fri, 31 Jul 2026 02:01:00 -0000 https://status.1of1servers.com/incident/986103#a91d3ebe0cbf57f4ae54d54b01b2982168f46dd9f6381131357058acd81e0476 Network is fully online and healthy. https://status.1of1servers.com/incident/986103 Fri, 31 Jul 2026 01:20:00 -0000 https://status.1of1servers.com/incident/986103#6e2e785d54ea3df6e169d519146a77e64a2667a7308b66620fce0d232b9b151c Maintenance is now over and the network is recovering at this time. https://status.1of1servers.com/incident/986103 Fri, 31 Jul 2026 01:20:00 -0000 https://status.1of1servers.com/incident/986103#a48b6489f06f836a1c859812a6727621dfb758762e0f352f46b9fc982d21490e Maintenance has now started on our in-house protection. https://status.1of1servers.com/incident/987389 Thu, 30 Jul 2026 21:00:26 -0000 https://status.1of1servers.com/incident/987389#d59b4b6af9ed9b9713d9bbe25d5f4bf0c4c50a0b1fb46407a6102fa3a9848412 We're going to be dropping our wave product at Ashburn location and replacing it for a Dark Fiber instead. There might be a brief disconnect windows while this is on going. https://status.1of1servers.com/incident/980655 Tue, 28 Jul 2026 16:00:00 -0000 https://status.1of1servers.com/incident/980655#5b8409ead3f2be782ab644611b914baebb6eb0d371e220308be5153d49718543 Node has been restarting randomly. We're going to bring it down to replacement components and do a full health check. https://status.1of1servers.com/incident/948740 Thu, 09 Jul 2026 18:30:00 -0000 https://status.1of1servers.com/incident/948740#d893c0083acaf3fd2725c86a10fd0b2d15f19cb5df8c8f8ff1a9103c5048bc8d We're going to be doing a VPS dashboard migration during this time VPS dashboard will be offline. https://status.1of1servers.com/incident/948029 Thu, 09 Jul 2026 07:30:00 -0000 https://status.1of1servers.com/incident/948029#2aae7622dcc93bfb9c940dae556000976408669e0206570a26697b26aeae31d2 We're going to work on dashboard upgrades. Billing portal can still be accessed at: https://billing.1of1servers.com/ https://status.1of1servers.com/incident/942368 Fri, 03 Jul 2026 13:00:00 -0000 https://status.1of1servers.com/incident/942368#c134471bc242273a893224eae688c8713ba45f338deb4efcade7a4180ca056f1 We will be performing scheduled maintenance on our network protection systems to apply updated mitigation policies across our protected prefixes. During the maintenance window, players may experience brief packet loss, increased latency, or temporary disconnects while the updates are applied. This work is being performed to improve network stability and traffic handling during large-scale attacks. No action is required from customers. Services are expected to recover automatically once the update is complete. https://status.1of1servers.com/incident/929066 Fri, 19 Jun 2026 20:56:00 -0000 https://status.1of1servers.com/incident/929066#20c9c94fe0d78f9584fd00467cc6e16ee37ca6da296db9b69ba273dfa776bc11 Everything is back online, we apologize for that. An after report will be added here. https://status.1of1servers.com/incident/929066 Fri, 19 Jun 2026 20:46:00 -0000 https://status.1of1servers.com/incident/929066#0f4cc3ffdc1131a0ad4ffd6c2938e8d689a931ece1de1440e68d83c93f4e4471 Dallas CosmicGuard degraded. https://status.1of1servers.com/incident/925574 Tue, 16 Jun 2026 12:58:00 -0000 https://status.1of1servers.com/incident/925574#45e8ec9cf39eed551119deeab68c51b18b2b2a10d99663da428b82b9c49f35f9 This outage was caused by a bug in our Layer 7 proxy system. The affected services recovered automatically through our failover mechanisms in accordance with our auto recovery policies. We apologize for the inconvenience this may have caused. Our team has identified and resolved the underlying issue and has taken additional measures to prevent it from occurring again in the future. https://status.1of1servers.com/incident/925574 Tue, 16 Jun 2026 12:55:00 -0000 https://status.1of1servers.com/incident/925574#326c7832b480ae6baf4bf5790b4785d9119b36c38cc456d89b527112db9e67a7 We're aware and investigating. https://status.1of1servers.com/incident/925574 Tue, 16 Jun 2026 12:54:00 -0000 https://status.1of1servers.com/incident/925574#52203713e9794e29d78a5ae81fdd80bd689fe54fb878edcc134236e4c7357814 Ashburn, Virginia - In House went down. https://status.1of1servers.com/incident/907270 Thu, 28 May 2026 13:00:43 -0000 https://status.1of1servers.com/incident/907270#9272efe013c027ed96698a66736e4f7b85a99c9189a9768d586fc1d46cfdfb93 LON-5-01 recovered. https://status.1of1servers.com/incident/907270 Thu, 28 May 2026 12:59:19 -0000 https://status.1of1servers.com/incident/907270#a82cd47f98d6c7eefdc7efc7bfa9522ac9f575449a233976354c77f6ef4426ea LON-5-01 went down. https://status.1of1servers.com/incident/905952 Wed, 27 May 2026 17:00:00 -0000 https://status.1of1servers.com/incident/905952#83f70600d273395858e2a91b574c1635918b602b9b0e678ac087ed05a6b14468 Servers with IP that start with 45.144.xxx will briefly expect a network blip that will last for a few minutes. https://status.1of1servers.com/incident/899330 Tue, 19 May 2026 05:03:00 -0000 https://status.1of1servers.com/incident/899330#a26da185d723b7b7c81683a08227a09af7f38eaab86626aae4fe4c848366b9ee Ashburn, Virginia recovered. We're investigating this incident and will provider further details. https://status.1of1servers.com/incident/899330 Tue, 19 May 2026 05:00:00 -0000 https://status.1of1servers.com/incident/899330#cc05d1dc145a2a8074082a1cdff5290cf24e9da0708b94e582cba91222cc244b We're aware and looking into the cause. https://status.1of1servers.com/incident/883792 Fri, 01 May 2026 14:09:00 -0000 https://status.1of1servers.com/incident/883792#6bfdc975ff773ecaeecd91e476d2bfadfba8d12460285ddcf7101e88f3ca80c6 Memory test failed, we replaced the bad RAM. https://status.1of1servers.com/incident/883792 Fri, 01 May 2026 05:40:00 -0000 https://status.1of1servers.com/incident/883792#20ce29f08d71d4f04d0b414e6b6d98f7e570ebb00507e54ab623bcab20a584b4 Nearly all VPS servers have been migrated away from this faulty node. We didn't have enough space to migrate all VPS. If your VPS crashes again, you're part of this group. Open a ticket, we can migrate you to another location. We will start doing a memory test on this server in the AM. https://status.1of1servers.com/incident/883792 Fri, 01 May 2026 04:48:00 -0000 https://status.1of1servers.com/incident/883792#520db1533b903b24bfbdae51e48186f0d915be0af334c102831fb96f8246cc4a We're now going to start migrating VPS servers to a new node. If your server is migrating, you'll see it on your VPS dashboard and you cannot do anything until it is completed. Do not open any tickets, this is on going. https://status.1of1servers.com/incident/883792 Fri, 01 May 2026 03:52:00 -0000 https://status.1of1servers.com/incident/883792#7fbc29269f85e08ffbc02cd1fced5b95d55389b141d3e1f4975d056993b198c3 A new node is being deployed now and we will begin the migration of VPS servers. https://status.1of1servers.com/incident/883792 Fri, 01 May 2026 01:45:00 -0000 https://status.1of1servers.com/incident/883792#d3d2e9d115e24b215f988beef377ea6f78758bda84ead7bd5547693fae32817e We observed another reboot. We're going to be replacing this node for a new one. https://status.1of1servers.com/incident/883792 Thu, 30 Apr 2026 20:23:00 -0000 https://status.1of1servers.com/incident/883792#0a8b1a0f4ca3df0d341af8a844cb77430108e7f86433d5f697a770b510159740 Motherboard have been replaced and server is now back online. https://status.1of1servers.com/incident/883792 Thu, 30 Apr 2026 20:00:00 -0000 https://status.1of1servers.com/incident/883792#5623f51baa0204e8d628d9eb7aebdfe273713ac17fc16157ce8e8ebc2b96beef We're doing a motherboard replacement. https://status.1of1servers.com/incident/883792 Thu, 30 Apr 2026 07:28:00 -0000 https://status.1of1servers.com/incident/883792#efe663fa964a053e1ff5473345f17dd21837bd4590fbc2b4004d66386b1db17f We're aware. Yesterday we replaced one of the PSU and it continues to reboot, we're sending a tech in the AM to get to the bottom of these random disconnects. https://status.1of1servers.com/incident/883792 Thu, 30 Apr 2026 07:19:39 -0000 https://status.1of1servers.com/incident/883792#f1ffdfada70e54620e57aa0e583d2a344443e03233c6258d298282d04c6cfbf3 ASH-5-18 recovered. https://status.1of1servers.com/incident/883792 Thu, 30 Apr 2026 07:19:09 -0000 https://status.1of1servers.com/incident/883792#490a7be924a189acd9e3a6cc90ccbbd01284745aa19f69184e3be9bfb4e27846 ASH-5-18 went down. https://status.1of1servers.com/incident/883792 Thu, 30 Apr 2026 07:16:19 -0000 https://status.1of1servers.com/incident/883792#07cb31ea786eb24e6b7b843890537b6e4b612c45d16737ee4eb161cf8e1ef5d1 ASH-5-18 recovered. https://status.1of1servers.com/incident/883792 Thu, 30 Apr 2026 07:15:39 -0000 https://status.1of1servers.com/incident/883792#a4b5da2f2cc6265d351ba7bb9627071dff392f518d1548fcf88f37eb1f381292 ASH-5-18 went down. https://status.1of1servers.com/incident/879038 Fri, 24 Apr 2026 17:00:01 -0000 https://status.1of1servers.com/incident/879038#0e3f8aba765f02dc07345c37e83714bc61049d99dd0d2b524f41ffc94e8ad194 We're going to be adding our in-house protection as an additional carrier to this subnet, you will experience a brief drop. https://status.1of1servers.com/incident/867484 Wed, 08 Apr 2026 23:38:00 -0000 https://status.1of1servers.com/incident/867484#420beacf9950ee372c1e134690e2193fd1b2ec0a316f0f6bc34290f2290dc58a "Resolved We suffered from a dark fiber cut in London. Due to a policy issue in our routing configuration, failover to our secondary dark fiber route was not instantaneous. This has been resolved. Traffic is now flowing over our 2nd path and traffic has been restored. In the meantime we'll be repairing the primary path." https://status.1of1servers.com/incident/867484 Wed, 08 Apr 2026 23:29:00 -0000 https://status.1of1servers.com/incident/867484#3e3025a05ccadadab554077be927efa9a52ade56968a17a7084f22e7eb9d4a15 "We have identified an issue with our primary dark fiber connection and provider. We are working on resolving the issue with that, and in the processing of forcing a failover of traffic." Servers are now coming back online, will mark as resolved, however, we will continue to update here until it's fully resolved by Cosmic. https://status.1of1servers.com/incident/867484 Wed, 08 Apr 2026 23:25:00 -0000 https://status.1of1servers.com/incident/867484#8e3cf7fe0e945a55421bd52d5341d76be8413718123c159a7bd0f5c9715aa6a3 We are currently investigating this incident. Our dark fiber connection between our network PoP and DC in London is currently unstable, and we are investigating. CosmicGuard status page: https://status.as30456.net/cmnqoavlq05i1s5biogcu6stj https://status.1of1servers.com/incident/867484 Wed, 08 Apr 2026 23:12:00 -0000 https://status.1of1servers.com/incident/867484#05da74bf91ab5880f6b88fb45f861895b9d3a6daf841f486674e77645590d05c London location degraded due to CosmicGuard. https://status.1of1servers.com/incident/867484 Wed, 08 Apr 2026 23:12:00 -0000 https://status.1of1servers.com/incident/867484#b97f6508bbbc1f656983acbda085b4599a02a708dbec1cc2b89ab1c3296772c2 We're aware and looking into it. https://status.1of1servers.com/incident/863954 Fri, 03 Apr 2026 05:41:00 -0000 https://status.1of1servers.com/incident/863954#5e8e32992934926de6b6a76acbcc6cdd060aad49500704a6b0308ee4061d18c7 We will continue to monitor from our end. https://status.1of1servers.com/incident/863954 Fri, 03 Apr 2026 05:35:00 -0000 https://status.1of1servers.com/incident/863954#7d76e4ea166de1fda6573615c6fea3024ed13c502c7dd100b79e9014ff11924c Servers are now recovering. CosmicGuard have made a status report here. https://status.as30456.net/cmnigw4ki0ejswkl8ij6nn44f https://status.1of1servers.com/incident/863954 Fri, 03 Apr 2026 05:29:00 -0000 https://status.1of1servers.com/incident/863954#eb4466a7f2430f06ecd2adf3b82ffc61818b0b298a097560a220ad4550eb76d5 We're aware and investigating. https://status.1of1servers.com/incident/863954 Fri, 03 Apr 2026 05:26:00 -0000 https://status.1of1servers.com/incident/863954#7f625b48bcd31ea19fe89da84ed0f38a4d9699682226fbf717746aa97402226f CosmicGuard Outage. https://status.1of1servers.com/incident/861288 Tue, 31 Mar 2026 03:53:00 -0000 https://status.1of1servers.com/incident/861288#eb9f0f3653468f87bcacce49e7dbb2dca4f3b485cf81967d9b48093a33796cf4 Nodes are now recovering, we will provide after incident report. https://status.1of1servers.com/incident/861288 Tue, 31 Mar 2026 03:12:00 -0000 https://status.1of1servers.com/incident/861288#df4f14e0bb3f065ce8396a420f301c32e5bd588b5dad67e32063c2a1f3852d0e We're investigating. https://status.1of1servers.com/incident/861288 Tue, 31 Mar 2026 02:46:00 -0000 https://status.1of1servers.com/incident/861288#05082317f4b30575705a9825f6c33bb74c5722f3791c87262ef9d70b2785392e DAL-5-11 and DAL-5-12 went down. https://status.1of1servers.com/incident/859325 Sat, 28 Mar 2026 02:09:00 -0000 https://status.1of1servers.com/incident/859325#3cb0ec7f87ef6988a789e10699e618eaabcd47b6a285e22a8a8b44caf961d73a VPS nodes are now back online, other servers to follow. https://status.1of1servers.com/incident/859325 Sat, 28 Mar 2026 02:01:00 -0000 https://status.1of1servers.com/incident/859325#5de378baf7eac637d50b52ac7d3b55e89aaf357375317e0eb2cfe0fcb0aa309a There was a network blip on Dallas, it has now recovering. We will provide an update on the status. https://status.1of1servers.com/incident/859325 Sat, 28 Mar 2026 01:54:00 -0000 https://status.1of1servers.com/incident/859325#7964c2e404b09cfa44466bf2c8f8231d4f22bbdc33d142d5fac6cd0db7dfc099 Main Website went down. https://status.1of1servers.com/incident/833439 Wed, 25 Feb 2026 21:40:00 -0000 https://status.1of1servers.com/incident/833439#4351712f86b378d8c46698a48f09c3d98b15e3d4e5f714600f12c77b17ff9520 LON-5-01 recovered, there was a power reset. It's now recovered. https://status.1of1servers.com/incident/833439 Wed, 25 Feb 2026 21:38:20 -0000 https://status.1of1servers.com/incident/833439#8d207f1ef72c85b24231f1c424889e77cf546b346923d5da160bbc7e2c811c31 LON-5-01 went down. https://status.1of1servers.com/incident/832830 Wed, 25 Feb 2026 14:54:00 -0000 https://status.1of1servers.com/incident/832830#82936b9fc8c382aaef33c83e5544d3f3b5fdb86c4b38f0d21952e02aa4b4f56b This is now resolved, we apologize for the extended downtime. https://status.1of1servers.com/incident/832830 Wed, 25 Feb 2026 14:48:00 -0000 https://status.1of1servers.com/incident/832830#eff14634196493727f05d3af87b4a2b6c0f72105e4d0acca1b23306d58d8f196 We are investigating PDU issues in this rack. We will update when we have more info. https://status.1of1servers.com/incident/832830 Wed, 25 Feb 2026 13:24:00 -0000 https://status.1of1servers.com/incident/832830#bec717e114c84e2e8cb22f4729e0ac1ae3241963dea04975d96e3525034062bf We're aware and looking into it. https://status.1of1servers.com/incident/832830 Wed, 25 Feb 2026 11:59:00 -0000 https://status.1of1servers.com/incident/832830#b485f5257b7f2bf7238335fc36ba7668abc15e04a1299eb93035865e9b14f898 LON-4-01 went down. https://status.1of1servers.com/incident/832688 Wed, 25 Feb 2026 06:00:00 -0000 https://status.1of1servers.com/incident/832688#79ccf70fc757f52a4c1efb6cc91305311ebaccdda10ff913cf024f847e12512a We’ll be performing maintenance on this node to prevent crashing. https://status.1of1servers.com/incident/827438 Tue, 17 Feb 2026 18:45:56 -0000 https://status.1of1servers.com/incident/827438#6cc104f1e4eef5c0f97354625c0ee6f68183e75caf4a0c478084b40703ff2917 We’ll be performing maintenance on this node to replace the CPU fan. https://status.1of1servers.com/incident/823406 Wed, 11 Feb 2026 17:00:00 -0000 https://status.1of1servers.com/incident/823406#5d3247dcc6faffb67cd8e02f39e8056f848341b7b6d4df718d0c385af3c4a712 Node is back online and we apologize for the delay. A reboot fixed a stuck rsync process. https://status.1of1servers.com/incident/823406 Wed, 11 Feb 2026 16:10:00 -0000 https://status.1of1servers.com/incident/823406#b701e6ef4202c1a3236eee698ed5f9717eed94a02a5be3acd57041c7669c498d We're investigating. https://status.1of1servers.com/incident/823406 Wed, 11 Feb 2026 16:04:16 -0000 https://status.1of1servers.com/incident/823406#327af30d8691fafd9d3d0776505e10275b997730be4a52608280ceca2ce52888 GER-5-01 went down. https://status.1of1servers.com/incident/808261 Tue, 20 Jan 2026 17:00:00 -0000 https://status.1of1servers.com/incident/808261#d62a0aaf904c032b49c853a4607254dd66c7189e879628b28c8596964fa0afe6 This node has been restarting randomly, we're taking it offline to troubleshoot. https://status.1of1servers.com/incident/807586 Mon, 19 Jan 2026 20:00:00 -0000 https://status.1of1servers.com/incident/807586#8ae2eb0d1853accfe6c72ff61d6191be9f7d590cc5b617d7f984d4623f466ae7 This node has been restarting randomly, we're taking it offline to troubleshoot. https://status.1of1servers.com/incident/779205 Thu, 04 Dec 2025 17:00:00 -0000 https://status.1of1servers.com/incident/779205#0484cca462f4f5fdd71e26c8a8a151136c2e9ab4aeb0aae7b54a6c9a5bb53ed0 We’ll be performing scheduled network maintenance affecting our Texas location. Expected impact is a brief connectivity blip for some services during the window. https://status.1of1servers.com/incident/774177 Wed, 26 Nov 2025 20:00:22 -0000 https://status.1of1servers.com/incident/774177#e5bd9dd700e3f8d2b52852b85adc1434c6018f316e6988b24de6bfd95a82d367 Please be advised that we need to perform emergency maintenance on the rack that holds these nodes. We need 20 minutes give or take for this. https://status.1of1servers.com/incident/766896 Mon, 17 Nov 2025 01:00:00 -0000 https://status.1of1servers.com/incident/766896#f45693f8e29cb0ce30c6dc468fcbd006f1cf69f3bca0567f156feabeabca1883 This node continues to power off randomly. We're in the process of migrating servers away from this node and we will take it offline for further testing. https://status.1of1servers.com/incident/761789 Tue, 11 Nov 2025 19:30:00 -0000 https://status.1of1servers.com/incident/761789#ef8c38ef5415c4edc34fe490f9f9bf7e487351d4c6b77079dc890946b3cf28a0 This node has rebooted twice randomly in the past week, we’re going to take it offline temporarily to run some tests at the scheduled time https://status.1of1servers.com/incident/758052 Wed, 05 Nov 2025 15:00:46 -0000 https://status.1of1servers.com/incident/758052#ec64ebfc844acc5a4c907af8a79d450d0363c84674c2d181afdfca8ba06091ab This node has rebooted twice randomly in the past week, we’re going to take it offline temporarily to run some tests at the scheduled time. https://status.1of1servers.com/incident/750760 Fri, 24 Oct 2025 18:00:38 -0000 https://status.1of1servers.com/incident/750760#e910fed54ad65d2659f44fb6b14c0379c1d6f7f25324fdbd9ac0e3ab84da3a04 We are doing a RAM upgrade on this node. https://status.1of1servers.com/incident/721659 Wed, 10 Sep 2025 06:55:00 -0000 https://status.1of1servers.com/incident/721659#c11bdeb576397c0380a6a01060ae57b274eb7fde370a644b444f113ddf797e30 This has recovered at this time and we will provide an after incident report later today when we gather all the facts. https://status.1of1servers.com/incident/721659 Wed, 10 Sep 2025 06:39:00 -0000 https://status.1of1servers.com/incident/721659#f60b6ac14a624a7bf1bfe38d8c15d2fd855510dc9f4196b0047d7f5a91632842 We are aware and looking into this. https://status.1of1servers.com/incident/721659 Wed, 10 Sep 2025 06:39:00 -0000 https://status.1of1servers.com/incident/721659#de6752726e7bcb7f2ceade1bdcf3fc496d48541d1e59dd221cdeade328b5cd28 Dallas, Texas - CosmicGuard went down. https://status.1of1servers.com/incident/719415 Sun, 07 Sep 2025 00:18:00 -0000 https://status.1of1servers.com/incident/719415#2a1891983a585e13f0466f4148fe174da466e9d6932b7a561bdb3edca92d2bb5 UPDATE 2025-09-06 13:08:33 UTC A filed engineer has been dispatched and a power issue was confirmed. Currently Core Ops is working with the on-site tech to restore the connectivity. Next update within 90 min. UPDATE 2025-09-06 14:04:14 UTC Connectivity has been restored. Issue was caused by a fault PEM on one of our devices that caused an issue in the PDU related to it. Power was restored by migrating all the affected power feeds. Monitoring for stability. UPDATE 2025-09-06 16:04:02 UTC Resolution Update: Connectivity remains stable. Site owner engineer advised the issue is not related to our device's PEM, but one of the PDUs on site went faulty. Currently all affected devices are powered up. Power remains stable and on-site activities have been completed. We now consider the case is resolved. Incident Resolution 2025-09-06 13:40:22 UTC Core Ops detected isolation of several devices in Washington. A field engineer was dispatched and found an issue with one of the PDUs on site, which was faulty. Affected devices were powered up by adjacent PDUs on site. All affected devices recovered. All necessary measures to avoid similar issue in the future will be taken. https://status.1of1servers.com/incident/719415 Sat, 06 Sep 2025 12:20:00 -0000 https://status.1of1servers.com/incident/719415#ae9f6a52ccef85335c8c384965177053da478c4fb4137d58f26a4789579ffd50 From GTT: “Core Ops detected an outage in our network in Washington DC, USA. Currently the issue looks to be related to a power problem in the related data center. Investigation is ongoing. Next update within 60 min.” https://status.1of1servers.com/incident/719415 Sat, 06 Sep 2025 11:24:00 -0000 https://status.1of1servers.com/incident/719415#2dec57ab87756d447f3523752da74593a436d44e0daa5e67538cf14482eae469 There was an unannounced GTT maintenance that required manual rerouting. This is now recovering. There should be no impact to your services anymore as we’ve rerouted traffic, however we’re working with them to restore usual connectivity. https://status.1of1servers.com/incident/719415 Sat, 06 Sep 2025 11:02:00 -0000 https://status.1of1servers.com/incident/719415#a641224f4a5379c907d799299a3e8cab5f5c25b98995a9758bc4c74706433ce1 CosmicGuard is aware of this and they’re currently working on correcting this. It appears to be related to their AMS location. https://status.1of1servers.com/incident/719415 Sat, 06 Sep 2025 10:40:00 -0000 https://status.1of1servers.com/incident/719415#9e01ac40a77a968ffcbb15922c9c76664df871c9391f9faad568d93df2767181 We’re aware of reports of CosmicGuard randomly degraded network. We’re investigating. https://status.1of1servers.com/incident/710738 Fri, 22 Aug 2025 20:00:05 -0000 https://status.1of1servers.com/incident/710738#577b7ed33b342269acb74794351deea00b0e2b6f38b048a78659f0fd7f02a77e We are going to take this node offline for 1-2 hours to do a hardware test and check cables. This node has restarted twice now with unknown issues. https://status.1of1servers.com/incident/653318 Wed, 30 Jul 2025 07:18:00 -0000 https://status.1of1servers.com/incident/653318#767fce78630d220e923a6d485d6d506236b85d0b33423244b2fda0ab801f723c Official report from Gcore: https://status.gcore.com/cmdphj48u000f7n48y6se76mr https://status.1of1servers.com/incident/653055 Wed, 30 Jul 2025 07:05:00 -0000 https://status.1of1servers.com/incident/653055#ee74a8c753d411e61f551e04caa77ad63e8d5007c95b62d13b4231c295776873 Incident Report: In Dallas, we have two connections to CosmicGuard: one through our primary ISP, which is undergoing maintenance, and a backup connection through a secondary ISP that is functioning properly. After our primary connection failed due to maintenance, CosmicGuard was not accepting outgoing traffic from our backup connection. We contacted CosmicGuard to confirm the status of the backup connection, and service was subsequently restored. https://status.1of1servers.com/incident/653055 Wed, 30 Jul 2025 07:03:00 -0000 https://status.1of1servers.com/incident/653055#e94ae0922375d19424ed6bb9adbc0afa76264677b784a802451e607e90b98445 Traffic is now being routed correctly, and we will continue to monitor the situation. https://status.1of1servers.com/incident/653055 Wed, 30 Jul 2025 06:55:00 -0000 https://status.1of1servers.com/incident/653055#ccdad378aec6b4ef399bdf3db5f14e2a6e5e11bbbbf52de10aacb977b12c4b5a Stand by, the backup is not currently accepting traffic and it's flapping the connection. https://status.1of1servers.com/incident/653055 Wed, 30 Jul 2025 06:52:00 -0000 https://status.1of1servers.com/incident/653055#775b19d7b001542f8564d894a74e14d923ace115c1593c7382dda5f1bc4be50b Connection has been restored. We will provide a status report shortly. https://status.1of1servers.com/incident/653055 Wed, 30 Jul 2025 06:25:00 -0000 https://status.1of1servers.com/incident/653055#26a7718a4bab191e007cbe598dd58dfc7bd9cc10787e63c45007e4dae6e9dc79 One of our connections to CosmicGuard in Dallas has gone offline, we are in the process of bringing it online. https://status.1of1servers.com/incident/653055 Wed, 30 Jul 2025 06:14:00 -0000 https://status.1of1servers.com/incident/653055#606a579ec6f85e47af48770b5bf56f1f0a6fe2e92bc8f2671c43c8a973eda0b0 We are aware of some of our servers offline in Dallas. We are investigating. https://status.1of1servers.com/incident/653055 Wed, 30 Jul 2025 06:08:00 -0000 https://status.1of1servers.com/incident/653055#bfeb875ee76f04082ec6aa2477a32c3fed4ef2c8bb7a360b7556e94725f340c0 Dallas, Texas - CosmicGuard went down. https://status.1of1servers.com/incident/636739 Tue, 29 Jul 2025 02:42:00 -0000 https://status.1of1servers.com/incident/636739#b254ebf30d64e5163a6593589effec1b12ce72492a73f01185d0c27f0d8ffa93 LON-4-01 experienced an unexpected outage. Upon investigation, we discovered that one of our technicians was performing maintenance on the cabinets at the time. It was also determined that the power cable was loose. We have since secured the connection and installed cable locks to prevent this from happening again. We apologize for the oversight and any inconvenience this may have caused. https://status.1of1servers.com/incident/636739 Tue, 29 Jul 2025 02:39:39 -0000 https://status.1of1servers.com/incident/636739#13df87689aad0cde934497cea6ae4ed85ae006bcd897f671c5fcc3f98c79c56a LON-4-01 went down. https://status.1of1servers.com/incident/621084 Fri, 18 Jul 2025 16:00:00 -0000 https://status.1of1servers.com/incident/621084#d6988cbe69d3bb96b515c36e461e873d5c2c95e1b659ef3c52fc2e7604d1ea9e Keep up to date with this on our internal status page. https://billing.1of1servers.com/serverstatus.php https://status.1of1servers.com/incident/621084 Thu, 17 Jul 2025 21:32:00 -0000 https://status.1of1servers.com/incident/621084#1628359cca429d13f4164b5b62a45061c2230cbb536da640180b314562705ad2 We will mark this as completed for now, just be mind that there are still some random issues going on but will clear out on it's own. https://status.1of1servers.com/incident/621084 Thu, 17 Jul 2025 19:15:00 -0000 https://status.1of1servers.com/incident/621084#34bd80111a118486c5e1d4382460bb843ad19e758e3983fb0ddbecce5fd09f75 Cosmic's Official Update: We just wanted to shed some light on the situation over the past 24 hours. Initially, we were dealing with some very large DDoS attacks, which caused certain issues. The attacks ranged in sizee from 1.5Tbps to 2.5Tbps and totaled about 35-40 in a 16 hour period so far. These attacks were mostly handled, however, an emergency script on our side subsequently triggered a subnet-wide connectivity issue for a few subnets. We've since patched the script and restored connectivity. Additionally, we have multiple Tbps of extra capacity pending delivery and handoff, which should be completed shortly to deal with the increasing cyber threat landscape we find ourselves in. We’ll be working diligently around the clock to keep things stable. We truly appreciate your loyalty things will be back to normal soon. https://status.1of1servers.com/incident/621084 Thu, 17 Jul 2025 18:00:00 -0000 https://status.1of1servers.com/incident/621084#4bef3a1948bd672fdede13fffe0a891603aeae8bdc5939f76fb68bf351efb79d At approximately 2:00 P.M. EST, the attack was not directed at us specifically, but targeted Cosmic’s infrastructure particularly all of our EU prefixes and downstreams. Although it was successfully mitigated, it resulted in network congestion and may have caused random disconnections for some players and customers. https://status.1of1servers.com/incident/621084 Thu, 17 Jul 2025 15:17:00 -0000 https://status.1of1servers.com/incident/621084#0a8be0dfd3ce30e01856de1119ba3888bbf2270b4b2f0290680efaa9a1e72ccd We are going to leave this as degraded as we are still getting random DDoS attacks. https://status.1of1servers.com/incident/621084 Thu, 17 Jul 2025 10:46:00 -0000 https://status.1of1servers.com/incident/621084#f8e34e64aee20038a46f21cf07c1d840e7998484912ccb99b95f31c8e9bd48e1 We have become aware of another large attack that has, at this time, null routed certain prefixes in the Ashburn area. We are currently working to resolve this issue, to find a permanent fix for this issue . Thank you for your patience during this time. https://status.1of1servers.com/incident/621084 Thu, 17 Jul 2025 06:39:00 -0000 https://status.1of1servers.com/incident/621084#ab26bbf0c5b0602ee012e7e225d9a2c7e85b73ca63a3f6b36a2fb0f3b671f82a Re: Recent Degraded Network We’ve recently been targeted by an unusually large wave of DDoS attacks. Each individual attack ranging between **1.8 and 2.4 Tbps**, launched in rapid succession. The scale and speed of these attacks have been intense. **While our systems are capable of mitigating the attacks themselves**, the core issue lies in the **congestion that occurs during the mitigation process**. This congestion can ripple across our network and impact services in multiple locations including **Dallas, London, Los Angeles**, and others. ### What’s Next? The good news: **CosmicGuard is already implementing a capacity upgrade**, adding over **3 Tbps** of mitigation bandwidth. This expansion will ensure that future attacks of this magnitude will no longer cause disruptions across our infrastructure. We will have a large upgrade of this capacity before the weekend rush starts this week. ### A Note of Appreciation We understand how disruptive this situation has been and we want to **sincerely apologize**. These types of incidents are extremely difficult to predict and control, but please know we’re doing everything in our power to address them **as quickly and effectively as possible**. We deeply appreciate your **patience and understanding**, and we’re grateful for your continued trust. These are just words, but sometimes that’s all we can offer in situations like this. We can explain what happened and keep moving forward, day by day. There’s no use dwelling on what’s already done, no point in crying over spilled milk, as they say. If there’s anything we can do to help or clarify further, please don’t hesitate to reach out. Thank you again for your support. https://status.1of1servers.com/incident/621084 Thu, 17 Jul 2025 05:51:00 -0000 https://status.1of1servers.com/incident/621084#9c14db611c7987823592ffde567fcb789a479ade2837951c967817bec1a29ed7 Null route has expired and all servers are back online. https://status.1of1servers.com/incident/621084 Thu, 17 Jul 2025 05:00:00 -0000 https://status.1of1servers.com/incident/621084#5b49651f609cee59b95cd2bd3cfcebc59ad0294b9c14f6702be3a203ea4fcf0d To prevent disruption to other CosmicGuard customers, CosmicGuard have been forced to temporarily null-routed the entire /24 prefix for now. It will be unull routed in about 1 hour automatic. https://status.1of1servers.com/incident/621084 Thu, 17 Jul 2025 04:41:00 -0000 https://status.1of1servers.com/incident/621084#d3dda78c6fd0d57f854c3316d0bea52af99f286e242f6b1894c98f53a517319a We've managed to mitigate the recent attacks without experiencing congestion. While we're not entirely in the clear yet, the situation has significantly improved. Apologies for the recent disruptions, and thank you for your patience. https://status.1of1servers.com/incident/621084 Thu, 17 Jul 2025 04:18:00 -0000 https://status.1of1servers.com/incident/621084#38dd6f2d6ffcd637f7c223a3a3c85ac8dd1f9e458e8661647f1e41c438408808 We are still mitigating the attacks. It is causing congestions with service disconnects occurring. It has been a frustrating day and we apologize for all of these issues tonight. To prevent disruption to other CosmicGuard customers, we’ve temporarily null-routed the entire /24 prefix https://status.1of1servers.com/incident/621084 Thu, 17 Jul 2025 04:05:00 -0000 https://status.1of1servers.com/incident/621084#04d174b0d5fb8686edb65958cfab9d4863d94602e9759845e9d2ed31aefc2b7e Connections have been restored, but they may remain unstable until the DDoS attack is fully mitigated. So far, we've filtered out nearly 29 Tbps of attack traffic. https://status.1of1servers.com/incident/621084 Thu, 17 Jul 2025 04:03:00 -0000 https://status.1of1servers.com/incident/621084#132dab70b98dc4c8c00a5289876ebee2b411f01c0722b44418b8dc7dee18388b We had another drop recently, we are still working on this. https://status.1of1servers.com/incident/621084 Thu, 17 Jul 2025 02:29:00 -0000 https://status.1of1servers.com/incident/621084#981f988b3d41041eded720b9c762573fa85dc731726dac91b194582ac6c05ded Attacks are still on going, unless we post an update, this is still not resolved. https://status.1of1servers.com/incident/621084 Thu, 17 Jul 2025 01:59:00 -0000 https://status.1of1servers.com/incident/621084#b477d2d0455a28015d33e16bb3b5c7ebf13f5742eaab46219e82d75357e8fad0 A new attack has arrived, we are now actively working on mitigating this one. https://status.1of1servers.com/incident/621084 Thu, 17 Jul 2025 01:38:00 -0000 https://status.1of1servers.com/incident/621084#ffa95026431dd86eedd40f1e461858a4127c3e18c1e087f8fd3da6ca632e40eb Mitigations have already been implemented, and services are gradually returning to normal. However, the attack is still ongoing. https://status.1of1servers.com/incident/621084 Thu, 17 Jul 2025 01:27:00 -0000 https://status.1of1servers.com/incident/621084#84ff47afde8b43aaf6f97b16d6b9cfc230f2e6efcf4e87f34741dec6590047b3 CosmicGuard is actively working on the issue at this time. Please stand by as additional stability measures are being implemented. https://status.1of1servers.com/incident/621084 Thu, 17 Jul 2025 01:19:00 -0000 https://status.1of1servers.com/incident/621084#75eab3c4a05c11a06d10e167ca741c2e34c2f3daef571f1dcd92fe054b055a22 CosmicGuard is currently handling a 2.5 Tbps DDoS attack targeting our subnets, which is also impacting their other customers. They are actively working to mitigate the effects. https://status.1of1servers.com/incident/620440 Wed, 16 Jul 2025 00:50:52 -0000 https://status.1of1servers.com/incident/620440#0ca4b04044a293e6cd292b44de66651ad2949e85ab87b5d62c8f14d27a82cea1 At approximately 8:55 PM EST, our monitoring systems alerted us to abnormally high latency and packet loss at our Ashburn location. Our network team responded immediately to investigate the issue. By 9:10 PM EST, we identified the root cause as a major degradation in service from one of our Tier 1 carriers, which was experiencing widespread latency spikes. We promptly began rerouting traffic away from the affected carrier and implemented mitigation measures to stabilize network performance. By 9:25 PM EST, we observed significant improvements across the network, and by 10:10 PM EST, normal operations had fully resumed. Next Steps & Long-Term Resolution We recognize this is the second occurrence involving this carrier. To prevent future incidents, we’ve already initiated a transition away from this provider. We have been waiting for a new cross-connect from an alternate carrier, which has been delayed for approximately four weeks. Once completed, we will fully decommission the affected carrier from our infrastructure. We sincerely apologize for the disruption and understand the importance of consistent, low-latency connectivity. As always, our team is here to support you, please don’t hesitate to reach out if you have any further concerns or questions. Thank you for your continued trust in us. https://status.1of1servers.com/incident/612229 Tue, 01 Jul 2025 06:52:00 -0000 https://status.1of1servers.com/incident/612229#46e88e54ceb42bd787b582410863d910a19e6f06ab8de9fff69be7a5bd3b65dc This incident was triggered by a configuration change on the edge Arista chassis in London, which resulted in a routing re-convergence event. We have corrected this to prevent from occurring in the future. https://status.1of1servers.com/incident/612229 Tue, 01 Jul 2025 06:22:00 -0000 https://status.1of1servers.com/incident/612229#4f8512110fb6738c9548aa6709ec9007310f33bd94600f19930fc923d7db57a1 This is now resolved, we will update on what happen. https://status.1of1servers.com/incident/612229 Tue, 01 Jul 2025 06:14:00 -0000 https://status.1of1servers.com/incident/612229#2e6660cb857dc231c93c9607ea4392b24e56ca199b99cf9ebedfeba484ebb62e We are aware and investigating. https://status.1of1servers.com/incident/612229 Tue, 01 Jul 2025 06:12:00 -0000 https://status.1of1servers.com/incident/612229#084e19149584a71d2ae7086d1b583b055cbc8941fcf5b2d64799236505178734 LON-5-02 went down. https://status.1of1servers.com/incident/598777 Sat, 07 Jun 2025 22:00:25 -0000 https://status.1of1servers.com/incident/598777#2d6b7819ad36f272a600510783fa3a2f26659d69dd8eafc55accd57f4e0b368c We are going to replace a bad DIM on this server. https://status.1of1servers.com/incident/583887 Fri, 30 May 2025 16:35:00 -0000 https://status.1of1servers.com/incident/583887#ec60d3fccec370a4addd4cfec26240633bcbd46d941719a6cec90ba5e109c725 Due to emergency maintenance scheduled by our datacenter/carrier for Friday night, which is unfortunately beyond our control and cannot be rescheduled, we will be implementing a temporary network change to minimize service disruption. To proactively avoid extended downtime during the maintenance (up to 10 hours on a weekend) we will transition to a temporary GRE tunnel at 12:30 PM EST on Friday. Normal connectivity will be restored on Monday. Please note that this transition may cause a brief service interruption of approximately 10–20 seconds on the Ashburn servers. Thank you for your understanding and cooperation. https://status.1of1servers.com/incident/558286 Fri, 09 May 2025 14:14:00 -0000 https://status.1of1servers.com/incident/558286#1a46b3071c054b23829dfe071599e2197a9f8779f30b56a3b73e8755790cf598 We will be upgrading our dark fiber to 100G in Ashburn, which will require a full cross-connect interruption lasting approximately 90 seconds during the upgrade. https://status.1of1servers.com/incident/559093 Fri, 09 May 2025 05:53:00 -0000 https://status.1of1servers.com/incident/559093#d0a3423d4befa8ca4ffe70c47773e773cc45f3db4854a4ae22b195154bfdfc2a As part of the final transition to our new Ashburn data center and the decommissioning of our legacy facility, we migrated CosmicGuard to a new router. However, we quickly discovered that CG did not support NSR (Nonstop Routing). Once identified, we promptly restored network connectivity. https://status.1of1servers.com/incident/559093 Fri, 09 May 2025 05:51:00 -0000 https://status.1of1servers.com/incident/559093#4812936533db3b96099f014bed7cd13ac6f8e3458712d6bb3eef62a2aece4b0d Ashburn, VA Cosmic Guard is degarded. https://status.1of1servers.com/incident/558480 Fri, 09 May 2025 03:00:00 -0000 https://status.1of1servers.com/incident/558480#93448b7db0f7190b6a0a9015eac6712baa1dca26b882aa464fd85c81ef6d92f8 We appreciate your ongoing business and want to inform you about an upcoming service-impacting maintenance event related to a required server migration. These VPS nodes are currently hosted in our legacy Ashburn, VA datacenter. As our lease in that facility concludes, we will be relocating all servers to our newer datacenter—where we’ve successfully operated for the past two years. Expected Downtime: Approximately 2 to 3 hours https://status.1of1servers.com/incident/549318 Wed, 30 Apr 2025 15:00:00 -0000 https://status.1of1servers.com/incident/549318#9cccfd3d5500b686a521a48fb472c0fef8e111563384ddc98a4e9918a335b4b1 We appreciate your ongoing business and want to inform you about an upcoming service-impacting maintenance event related to a required server migration. These VPS nodes are currently hosted in our legacy Ashburn, VA datacenter. As our lease in that facility concludes, we will be relocating all servers to our newer datacenter—where we’ve successfully operated for the past two years. Expected Downtime: Approximately 2 to 3 hours https://status.1of1servers.com/incident/549316 Thu, 24 Apr 2025 15:00:00 -0000 https://status.1of1servers.com/incident/549316#361ebbcf4e2a121c193ffc501291bb056fb13339b2764085edfdf47cc87d64f2 We appreciate your ongoing business and want to inform you about an upcoming service-impacting maintenance event related to a required server migration. These VPS nodes are currently hosted in our legacy Ashburn, VA datacenter. As our lease in that facility concludes, we will be relocating all servers to our newer datacenter—where we’ve successfully operated for the past two years. Expected Downtime: Approximately 2 to 3 hours https://status.1of1servers.com/incident/547433 Fri, 18 Apr 2025 17:30:00 -0000 https://status.1of1servers.com/incident/547433#5d5b72d6c2a543d19a48004093a74462fab2e8ce03ce482a367a9d18802508b0 We are working on updating our dedicated dashboard. https://status.1of1servers.com/incident/546594 Thu, 17 Apr 2025 02:29:00 -0000 https://status.1of1servers.com/incident/546594#36dc6eccc60bfa55323ddcf86d0dd2b5025797482e881bd60ca68fae0ea8eb07 CosmicGuard had a network device issue while deploying a DDoS patch. It was quickly resolved. Sorry about that. https://status.1of1servers.com/incident/546594 Thu, 17 Apr 2025 02:21:00 -0000 https://status.1of1servers.com/incident/546594#9ce927bf3fcfd8a9c2279bbaa009d5c83d75be4262519e2d581f79a44179f713 We will provide an update on why this occurred. https://status.1of1servers.com/incident/546594 Thu, 17 Apr 2025 02:13:00 -0000 https://status.1of1servers.com/incident/546594#5a8c524d72b44e8992eea23d3c0577e9ccf32718418a409f0f288947c002b183 We have noted at this time that these nodes have recovered and are now active again. A network device has been corrected at this time. Thank you again for your patience. https://status.1of1servers.com/incident/546594 Thu, 17 Apr 2025 01:49:00 -0000 https://status.1of1servers.com/incident/546594#156cbf4d6dffc130a1d83b0eb3b446055f5f6d1fe335e0003d9eb5fbf56ca87a We have become aware of this outage and are currently investigating the cause. Thank you for your patience. https://status.1of1servers.com/incident/543782 Fri, 11 Apr 2025 17:00:00 -0000 https://status.1of1servers.com/incident/543782#26f46c120677cb8e639a346df7350c5122835aca0a4e6ece361472b079a0d142 We are migrating all VPS instances from this node to a new one. During our routine check, we identified one of the disks showing signs of degraded health and will be replacing it. https://status.1of1servers.com/incident/541924 Tue, 08 Apr 2025 14:03:00 -0000 https://status.1of1servers.com/incident/541924#028a52bbcfaf45c667216927599b070fa43c7249c9c0fe47d1a8a823a40b0162 Server is back online. The connection to it had flopped. https://status.1of1servers.com/incident/541924 Tue, 08 Apr 2025 13:52:00 -0000 https://status.1of1servers.com/incident/541924#5f4f708ae239fac14bc3aae8747e27818c7bfb1a34ecdbca49c156c6f9f13861 We are looking into this. https://status.1of1servers.com/incident/541924 Tue, 08 Apr 2025 13:50:00 -0000 https://status.1of1servers.com/incident/541924#57edeea3db618957bb62c126a2dbc5599346c08a75e2606a3edca0e8b800ab1e LON-4-01 went down. https://status.1of1servers.com/incident/527604 Fri, 14 Mar 2025 02:30:00 -0000 https://status.1of1servers.com/incident/527604#92f5f7da4e6e3e624e494513ad62d15922625be911b81516a9e5c98483b633b9 We want to inform you that our contract with our current data center in Dallas is ending, and we will be migrating to a new facility. As a result, your physical servers will need to be relocated, which will require some scheduled downtime. Expected Downtime per server: 1-2 hours. Expected Total Migration per day: 4-5 hours. Migration Schedule: Group B: March 13th 2025, from 10:30 PM CST to 5:00 AM CST If your hostname starts with TX-DC19, you're part of Group B We do not anticipate any data loss during this migration. However, as always, we strongly recommend keeping a backup of your data. Thank you for your understanding and patience! If you have any questions, feel free to reach out. https://status.1of1servers.com/incident/527205 Wed, 12 Mar 2025 19:00:00 -0000 https://status.1of1servers.com/incident/527205#2fcdf7e55be59418e8142849f4c88a3d257b883113f479ad112960940c450df0 We are going to be doing a RAM upgrade on this server. https://status.1of1servers.com/incident/525483 Mon, 10 Mar 2025 02:20:00 -0000 https://status.1of1servers.com/incident/525483#abe0cd540b132466838b4cd18ee9d24c337ea974f047f439693b23dcec36584a Ashburn, Virginia - CosmicGuard DDoS recovered. This incident auto recovered, we will post a post incident report regarding this. https://status.1of1servers.com/incident/525483 Mon, 10 Mar 2025 02:19:00 -0000 https://status.1of1servers.com/incident/525483#f5e3982f500ed7368c383b827ec2b62826a80132bd86a95e3396e52417cc6edd Ashburn Cosmic Guard resources went down. https://status.1of1servers.com/incident/522079 Tue, 04 Mar 2025 16:00:00 -0000 https://status.1of1servers.com/incident/522079#982992d033f415a2894a864d812746534fe2c60800e405e9f385fe54e78ed9fe We will be relocating nodes **ASH-4-02** and **ASH-4-03** within our data center rack. Expected downtime for these nodes is approximately **1 hour**. https://status.1of1servers.com/incident/519573 Thu, 27 Feb 2025 17:00:00 -0000 https://status.1of1servers.com/incident/519573#1961b3896701d8fc8c53a638e2fa3a374639c883256cc92ec0891d8dcf5a21e3 As many of you know, TX-5-01 has been a source of ongoing challenges. To address these issues, we are officially decommissioning TX-5-01 and transitioning to four smaller nodes: TX-5-07, TX-5-08, TX-5-09, and TX-5-10. Key Details: Expected Downtime: Each VPS server is anticipated to be offline for approximately 20-30 minutes during the migration. All VPS are expect to take about 3 hours for migration. Data Safety: While we expect no data loss during the transition, it is highly recommended that you perform a backup prior to the migration. https://status.1of1servers.com/incident/519798 Thu, 27 Feb 2025 07:51:00 -0000 https://status.1of1servers.com/incident/519798#b1003938ff401b8584b22ba42f99ac143ac368183db6e3aaaa802d45a83c57b9 Post Mortem Report: We asked CosmicGuard to add a new /24 IP subnet to our Ashburn location earlier today. CosmicGuard stopped announcing our prefixes in Ashburn because of a configuration error when adding them to the prefix list. This misconfiguration caused an outage until the error was corrected. https://status.1of1servers.com/incident/519798 Thu, 27 Feb 2025 07:36:00 -0000 https://status.1of1servers.com/incident/519798#4fe7f96fddf81978311bb3e9e92ab2a632dbc67f5b1a7fc87a57164e27ab10f4 This is now being announced again. We will get an official report from CosmicGuard on why this occured. https://status.1of1servers.com/incident/519798 Thu, 27 Feb 2025 07:32:00 -0000 https://status.1of1servers.com/incident/519798#80bc0ba2a679e186ea05332fdc2afbd9f1ebc13e4c75adca262ddc9ff030779a We have identified the issue as CosmicGuard not advertising our IP prefixes in Ashburn anymore. We are already working on this. https://status.1of1servers.com/incident/519798 Thu, 27 Feb 2025 07:13:00 -0000 https://status.1of1servers.com/incident/519798#afbb1bc7b578dcd43441f398e28094d49877d669b751726085396a94ffd51026 We are aware and already looking into this. https://status.1of1servers.com/incident/519798 Thu, 27 Feb 2025 07:11:00 -0000 https://status.1of1servers.com/incident/519798#22c2bca41dc5e351527d8b0a8a0ba61440bf40d75ad29d765862f7da1c40ec1f ASH-4-04, ASH-4-08, ASH-5-02, and 1 other resource went down. https://status.1of1servers.com/incident/519798 Thu, 27 Feb 2025 07:10:00 -0000 https://status.1of1servers.com/incident/519798#3259abbe2850632cebcb62506bdcd8394516f4155075bec9cc7a5560b7a26144 ASH-4-01, ASH-4-02, ASH-4-05, and 7 other resources went down. https://status.1of1servers.com/incident/519798 Thu, 27 Feb 2025 07:10:00 -0000 https://status.1of1servers.com/incident/519798#0ff9ffabbdfefa2c09cdb257cd85cc3dc58199c5b6a398daf92a0c2301bad9ac ASH-4-03, ASH-4-06, ASH-4-07, and 1 other resource went down. https://status.1of1servers.com/incident/519798 Thu, 27 Feb 2025 07:09:00 -0000 https://status.1of1servers.com/incident/519798#e7bc8fb1ebe9795461a0dedde89f11147f37254ed73e0eaa5b73dd8d9001e287 ASH-5-09 went down. https://status.1of1servers.com/incident/517448 Mon, 24 Feb 2025 18:00:00 -0000 https://status.1of1servers.com/incident/517448#96b0a57b63755a83c692f6e6d97f521e103b8a4d522a10e1200f31682b474e0c As many of you know, ASH-5-01 has been a source of ongoing challenges. To address these issues, we are officially decommissioning ASH-5-01 and transitioning to four smaller nodes: ASH-5-07, ASH-5-08, ASH-5-09, and ASH-5-10. Key Details: Migration Date & Time: Starting on February 24, 2024, at 12:00 P.M. EST Expected Downtime: Each VPS server is anticipated to be offline for approximately 20-30 minutes during the migration. All VPS are expect to take about 3 hours for migration. Data Safety: While we expect no data loss during the transition, it is highly recommended that you perform a backup prior to the migration. https://status.1of1servers.com/incident/517428 Sun, 23 Feb 2025 02:00:00 -0000 https://status.1of1servers.com/incident/517428#b578c8a651988119aabc4ed0a9811bed3c8e71096fe8519ce720c7abd827af46 DAL-5-01 is now back online, we will provide an official report later. https://status.1of1servers.com/incident/517428 Sun, 23 Feb 2025 01:55:00 -0000 https://status.1of1servers.com/incident/517428#a3baac8d86ab7562f2be4deccb77b422ec6460f4c3542db25bf01e0af6431a9c Aware and looking into this. By the way, we are already getting replacements units to get rid of DAL-5-01, ETA is next week. https://status.1of1servers.com/incident/517428 Sun, 23 Feb 2025 01:49:42 -0000 https://status.1of1servers.com/incident/517428#09d2c13f4e9894d6bbb5b636685732349965446a09a34353453896229bef7289 DAL-5-01 went down. https://status.1of1servers.com/incident/516968 Sat, 22 Feb 2025 04:00:00 -0000 https://status.1of1servers.com/incident/516968#16905a201a677f3ace89197252e9b1832a29067f219fb033742907038be53b7b Maintenance completed https://status.1of1servers.com/incident/516968 Sat, 22 Feb 2025 01:00:00 -0000 https://status.1of1servers.com/incident/516968#118e3f02ecc8a46cc51ae851d584df20bf9a3424ba2c284d144822245dc537c3 We’re reworking our dockers containers to better handle DDoS attacks. All other critical websites are online and not affected. You can use our billing portal for all important tasks: https://billing.1of1servers.com/ https://status.1of1servers.com/incident/513704 Mon, 17 Feb 2025 19:00:00 -0000 https://status.1of1servers.com/incident/513704#5f79e4a2a63ee76c30bb6c4c88382a3a16b230392c2a592e511248072b7eac60 Due to a significant surge in traffic from new customers, we will be upgrading our cross-connect to CosmicGuard with 40G port links. https://status.1of1servers.com/incident/513221 Sat, 15 Feb 2025 01:08:00 -0000 https://status.1of1servers.com/incident/513221#f5ff4d390858010dd9fcd2a75a74a8c2c25084910cc56e987e245035b0212ae6 CosmicGuard Outage & Failover Explanation According to CosmicGuard’s official outage report, their London PoP experienced downtime due to an unexpected ASIC restart on their Arista core router. They are conducting a root cause analysis, suspecting it may be linked to new capacity planned for next week. When our DDoS provider goes offline, we always have a fallback ISP in place, ensuring only a brief service disruption—typically no more than 5 seconds. Automated monitoring is in place to detect such issues, but in this case, failover didn’t trigger because the monitored IP within CosmicGuard’s London network continued responding to ICMP pings. All services are back to normal now. https://status.1of1servers.com/incident/513221 Sat, 15 Feb 2025 00:59:00 -0000 https://status.1of1servers.com/incident/513221#c0047e99900027e8408afd1bf010ecd0de70c5ecaf777d577d4d7097168f9a9c Cosmic is now back online and we will begin rerouting traffic back through them shortly. We will provide a detail reported of what occurred shortly, for now, we'll make this as resolved. https://status.1of1servers.com/incident/513221 Sat, 15 Feb 2025 00:56:00 -0000 https://status.1of1servers.com/incident/513221#74086bc1e2ba37dd10411c1d32e8ef0a31a6fb162caa3eee7fea0d891ef00e7c We moved into our fallback ISP while Cosmic is going back online. Will provide further updates for now services are back online. https://status.1of1servers.com/incident/513221 Sat, 15 Feb 2025 00:52:00 -0000 https://status.1of1servers.com/incident/513221#753bc3221ea2dd4234b9de380922d8c42b359a74bbb493c9a13b44feceffc894 We are aware and looking into it. https://status.1of1servers.com/incident/513221 Sat, 15 Feb 2025 00:49:40 -0000 https://status.1of1servers.com/incident/513221#20b0528e918eff9fa665813b593c06852855d12d9496d32fc45acc1b8f9e15a1 LON-4-01 and LON-5-01 went down. https://status.1of1servers.com/incident/494941 Mon, 13 Jan 2025 22:34:00 -0000 https://status.1of1servers.com/incident/494941#a79ad5a870970668535850d15e0359cc860a956a7a0d63f314eb39433a672ae4 The node is back online, and all VPS servers are operational. We will now begin migrating the VPS servers from this node to a different node. https://status.1of1servers.com/incident/494941 Mon, 13 Jan 2025 20:40:00 -0000 https://status.1of1servers.com/incident/494941#8e52b9dbb799a867da0c3a2200abba667c553420ba9bee76914c290d7e98c1e8 Data transfer is still in progress. We apologize for the delay and estimate it will take another hour to complete. Thank you for your patience! https://status.1of1servers.com/incident/494941 Mon, 13 Jan 2025 18:23:00 -0000 https://status.1of1servers.com/incident/494941#0ec5faf6387d0aa182a5bba6c6eb43537d6d403b19b676bf532f93628a92b1d7 The new server setup is complete, and we estimate it will take about one more hour to finish transferring the data. Thank you for your patience as we finalize the process. https://status.1of1servers.com/incident/494941 Mon, 13 Jan 2025 17:05:00 -0000 https://status.1of1servers.com/incident/494941#246be6bce8efe5fd0ddc97483f762390707b897f17048f6f7d4c28380302fa7c The motherboard on this server has failed again. We will be transferring the disks to a replacement unit and will provide an update once we are ready to begin powering VPS servers back online. Thank you for your understanding as we work to resolve this issue. https://status.1of1servers.com/incident/494941 Mon, 13 Jan 2025 16:19:00 -0000 https://status.1of1servers.com/incident/494941#e10a413b1fedc03e1912abf8c78ef8f0f43ae30662d3a34c4695e1a23bc31425 This unit experienced an issue where it powered on but did not display video or respond to commands. The unit was unplugged and reset, including a CMOS reset to ensure all power was drained from the board. It is now powering back up. Please note that this particular unit may take approximately 10 minutes to fully boot. We are monitoring its status closely and will provide an update shortly. This unit has had similar issues in the past and was previously RMA’d back to the vendor. If the unit does not come back online as expected, we will escalate further. https://status.1of1servers.com/incident/494941 Mon, 13 Jan 2025 11:24:00 -0000 https://status.1of1servers.com/incident/494941#8c1f2fd79d502a482608af59e6479d1b27c5db0294c5a7f436c2fbe92cea1ef4 Overnight, remote hands attempted to power on the server and performed basic troubleshooting, but were unsuccessful. Our staff is expected to arrive at the datacenter in approximately 30 minutes to conduct further diagnostics and work on bringing the server back online. We apologize for the delay and appreciate your patience. https://status.1of1servers.com/incident/494941 Mon, 13 Jan 2025 07:05:00 -0000 https://status.1of1servers.com/incident/494941#e63c5efef456c086e0277f5c11c4c726b4d253c62d5ba23aa0b4ef441276a8c0 We are still working with our vendors to create a time frame for the restoration of services to the customers that are affected by this outage. We appreciate your patience, and will update further with more information when it becomes available. https://status.1of1servers.com/incident/494941 Mon, 13 Jan 2025 05:54:00 -0000 https://status.1of1servers.com/incident/494941#8228595e6280dabb94629f9eb80d53ed3831376ed7a64362f0e523b2080e614a This ASRock motherboard has already been replaced three times as part of a brand-new server setup, yet it continues to present issues. To address this, we have coordinated with our vendor to reconfigure this node into four smaller nodes utilizing Supermicro motherboards, which are more reliable and less prone to problems. Soon, we will decommission DAL-5-01 and redistribute its workload across the new nodes. https://status.1of1servers.com/incident/494941 Mon, 13 Jan 2025 05:49:00 -0000 https://status.1of1servers.com/incident/494941#b8b78c9a98eb283f3978ecf19aff88472b908dbffc8f19e1dae9e695404dc4dc Server has powered off and it's not responding to remote commands. Asking for remote hands at the datacenter to manually power on. https://status.1of1servers.com/incident/494941 Mon, 13 Jan 2025 05:37:00 -0000 https://status.1of1servers.com/incident/494941#68887a0e558b9d1758b839481f5cec80e6be2f4dc951d3f8b589a5df6475d8eb We are aware and looking into this. https://status.1of1servers.com/incident/494941 Mon, 13 Jan 2025 05:32:00 -0000 https://status.1of1servers.com/incident/494941#4f701e729cacca4edf4d61a7fdc2a54aaf57a759e7c27c7d443f2577be865712 DAL-5-01 went down. https://status.1of1servers.com/incident/485886 Mon, 23 Dec 2024 13:16:00 -0000 https://status.1of1servers.com/incident/485886#1198d4e46f1e7b0361dedd7b0aadecc522ef9a00034e431369604486c506d8f0 We replaced and swap the motherboard for a new one. https://status.1of1servers.com/incident/485886 Mon, 23 Dec 2024 08:48:00 -0000 https://status.1of1servers.com/incident/485886#a0c5d293418ddae371eed1dafbce4e338ffc7207add721e0fda8989b66b7c4ff The reason being the failure was due to a faulty motherboard from AsRack, we’re actively working on switching these out of production. We will schedule a time to replace this one. https://status.1of1servers.com/incident/485886 Mon, 23 Dec 2024 08:38:00 -0000 https://status.1of1servers.com/incident/485886#6c6a3a875c915124559355f32ca62e4733f5f98857306c1fda0075f9615511f1 Server is now back online, will provide an update on the reason later. https://status.1of1servers.com/incident/485886 Mon, 23 Dec 2024 08:05:00 -0000 https://status.1of1servers.com/incident/485886#f1aa2f33977e35728a5d168d1c5cd6280d3085a1c4b4ed51161de9da57e6e2d0 Remote hands are already on site and checking on the server. https://status.1of1servers.com/incident/485886 Mon, 23 Dec 2024 07:45:00 -0000 https://status.1of1servers.com/incident/485886#aca98e548f5a6ecb61eaec8a302efe6cf3b1541edbf3bc6cbbe413887a5a07e5 Server is powered off and not responding to remote commands. We have dispatched a tech to tech on the server. https://status.1of1servers.com/incident/485886 Mon, 23 Dec 2024 07:37:00 -0000 https://status.1of1servers.com/incident/485886#1cbbcb197d08cfcb1ab3a46294d3469fd93fd92f2cbed2a5efdd3950e1342b8b We are aware and looking into this. https://status.1of1servers.com/incident/485886 Mon, 23 Dec 2024 07:33:21 -0000 https://status.1of1servers.com/incident/485886#5e9024a7bfc9844f823261187b24178305914e3c4bb03a8445ac4c2d7d434084 LON-5-01 went down. https://status.1of1servers.com/incident/473235 Thu, 05 Dec 2024 16:57:00 -0000 https://status.1of1servers.com/incident/473235#8f442a40a9de4ad1416be6484d91b1886cfd95fbc744400b8d021a80a1dc9a3c This node has experienced two unexpected crashes. We are actively investigating the root cause and will provide an update as soon as we have more information. https://status.1of1servers.com/incident/469886 Sat, 30 Nov 2024 00:30:00 -0000 https://status.1of1servers.com/incident/469886#7c733a859c46b66c839160d6ddd183723b15976b49bf5505867541b459ba5396 We will be performing maintenance to upgrade the RAM on this server. https://status.1of1servers.com/incident/461628 Thu, 14 Nov 2024 19:00:53 -0000 https://status.1of1servers.com/incident/461628#a8e4f6aeb3d83d558d84e57cd0f90954637a3f12ec61dfb7e84598b51c67357a **Maintenance Notice: AMD EPYC 9274F Server** Following recent issues and an outage impacting this server, as detailed here: [Incident Report](https://status.1of1servers.com/incident/461602), the AMD EPYC 9274F server has now been brought back online. While this server has already been replaced twice with new units, ongoing concerns with its uptime and reliability have prompted us to make a change. To ensure stability, we will place this server in maintenance mode shortly, allowing us to safely migrate all VPS instances to a more reliable node. Once the migration is complete, we will permanently retire this unit from our servers. Thank you for your patience and understanding as we work to enhance your service reliability. https://status.1of1servers.com/incident/461113 Thu, 14 Nov 2024 00:00:00 -0000 https://status.1of1servers.com/incident/461113#3b97006dcdf96e55c958c40239b61f07028afbb9a34117231f43c895761e1f1a We are performing maintenance on our VPS dashboard. Your VPS servers remain fully accessible and are not affected by this maintenance. However, the dashboard is temporarily unavailable for interactions. https://status.1of1servers.com/incident/441396 Tue, 05 Nov 2024 16:55:00 -0000 https://status.1of1servers.com/incident/441396#aebbd0ec243ffafd682a576035ddafc7780af46d5a9ac8f168cf9215726734ed We will be performing core maintenance on our Dallas rack, which involves replacing a switch and upgrading our power supplies. The maintenance is expected to last approximately 2 hours. During this time, the entire Dallas location will be offline. We kindly ask that you refrain from submitting support tickets while the maintenance is in progress. https://status.1of1servers.com/incident/452618 Tue, 29 Oct 2024 13:30:06 -0000 https://status.1of1servers.com/incident/452618#c01262dd0a7874a8d4478417addf3939a29c8bd3675878b1f4651160e3657792 We are doing maintenance to our billing portal. https://status.1of1servers.com/incident/449625 Thu, 24 Oct 2024 18:30:00 -0000 https://status.1of1servers.com/incident/449625#4013a93d53e3f81d7cc1a286be5432930ca5db0c18955abe8097bd6c341b8a58 The server is now back online, and we apologize for the extended wait time. The motherboard on the previous server was faulty, and we have replaced it with a brand-new one. Compensation will be credited to your accounts shortly. https://status.1of1servers.com/incident/449625 Thu, 24 Oct 2024 17:40:00 -0000 https://status.1of1servers.com/incident/449625#f40361029997285734c5c049d2646bcf9e6501c78f5171472f7e837408bc6ac4 We will be providing compensation for the downtime after we bring back the servers. https://status.1of1servers.com/incident/449625 Thu, 24 Oct 2024 16:30:00 -0000 https://status.1of1servers.com/incident/449625#921e5d3c0d26c8545deb6b6c8564f543e3e99bd75270af68589ec1089c91febf We are now beginning to bring the server back online and reconfigure the network. We're almost done. https://status.1of1servers.com/incident/449625 Thu, 24 Oct 2024 15:30:00 -0000 https://status.1of1servers.com/incident/449625#677b6c3e13a7cda1944926bec33041ee16042a701ee7f3b247b91e76fc717960 We have now swapped into the new server and it's now booting back online to see the status. https://status.1of1servers.com/incident/449625 Thu, 24 Oct 2024 13:22:00 -0000 https://status.1of1servers.com/incident/449625#01e556d5421c2c7f8c20e21c190715995cdc57e2374f6ef992ea3d9c4868ba37 Our team technician is on their way to the data center to carry out the swap. https://status.1of1servers.com/incident/449625 Thu, 24 Oct 2024 12:49:00 -0000 https://status.1of1servers.com/incident/449625#9218be3f9dff8bdca9a9126b28800f87d2e1f8f9277b57c1e569064d6a70422f New server is tested and ready for drive swap. https://status.1of1servers.com/incident/449625 Thu, 24 Oct 2024 05:14:00 -0000 https://status.1of1servers.com/incident/449625#534165666392af994df36d84e9babf7f6d9d9fc8e5dffc2416ac3fa4ee914c5e We've made several attempts to get video output, but nothing has worked so far. We're currently depending on remote hands from the data center, not our own team, which is why the process is taking longer than usual. As a contingency, we have a backup unit with the same specifications, and we plan to move the drives over to it to bring the servers back online. Once our on-site staff arrives tomorrow, we can swap back to the original unit. We'll keep you updated once this is completed. Apologies for the delay and any inconvenience caused. https://status.1of1servers.com/incident/449625 Thu, 24 Oct 2024 02:33:00 -0000 https://status.1of1servers.com/incident/449625#c7681f0702a6b5f7121f0462292aea1840bac710576bae1ad6c5547871b8e5c4 The server was powered off, left for a minute, and then power-cycled, but there's still no video output on the virtual console, and it's still not responding to pings. The server is online and powered on, but no video is displaying on the console. Remote hands will now attempt to restore video for further troubleshooting. https://status.1of1servers.com/incident/449625 Thu, 24 Oct 2024 01:42:00 -0000 https://status.1of1servers.com/incident/449625#d17eea3cfc368ef5d986370c259d67b7790aaf596ce274055a770adf99fe65e1 We believe the issue may be network-related, possibly due to a damaged Ethernet cable or something similar. The server is restarting and powering on and off, but we're not receiving any video signal. https://status.1of1servers.com/incident/449625 Thu, 24 Oct 2024 01:41:00 -0000 https://status.1of1servers.com/incident/449625#0ab574f8610e81806fe2f68da2d0ccc067f439eee3b61d2a4953d773443e4665 Apologies for the delay, we're still awaiting assistance from the remote hands team. https://status.1of1servers.com/incident/449625 Thu, 24 Oct 2024 01:01:00 -0000 https://status.1of1servers.com/incident/449625#3d3be4c0c44852c3dd3d64c652d366a56f34940bdbe4ba43e1b6b43a0af61330 The server isn't responding to remote power commands, and we're not receiving any video output remotely. We've requested the on-site technician to investigate the issue. https://status.1of1servers.com/incident/449625 Thu, 24 Oct 2024 00:48:00 -0000 https://status.1of1servers.com/incident/449625#0852a70fd08c0a861160b672236dca07b431724ec7301fa978f2f2f182994abe We are aware and are looking into this. https://status.1of1servers.com/incident/449625 Thu, 24 Oct 2024 00:45:00 -0000 https://status.1of1servers.com/incident/449625#b707eb5d0f2fb5c23aa7a8d14fdda94958e9bfb87c3ac68e9f174cb3fbc820ad DAL-5-02 went down. https://status.1of1servers.com/incident/448461 Tue, 22 Oct 2024 18:00:00 -0000 https://status.1of1servers.com/incident/448461#c69bb7558066c144a395d3279ecdad38ebb6652b37f8fb25a0596f5c46731b7d We will be performing an emergency reboot on this node following reports of slow VPS performance. The server has been running without a reboot for an extended period, and this maintenance is necessary to restore optimal performance. https://status.1of1servers.com/incident/448475 Tue, 22 Oct 2024 02:10:15 -0000 https://status.1of1servers.com/incident/448475#8b2f023301b1cbfe270189fef959313e47f7fa7ee7f7b6eb7036bef279df85c5 We will be performing an emergency reboot on this node following reports of slow VPS performance. The server has been running without a reboot for an extended period, and this maintenance is necessary to restore optimal performance. https://status.1of1servers.com/incident/444416 Mon, 14 Oct 2024 16:01:00 -0000 https://status.1of1servers.com/incident/444416#f4387b949ae1effa89b5b03d150eaeded130bf824afe7a226d64e7c1802b1293 We’ve identified that the recent issue occurred because the default route was utilizing the session that experienced disruptions, even though the specific routes themselves weren’t affected. To address this, we’ve added a backup default route within the routing instance. This change ensures that if the primary default route to Cosmic becomes unavailable for any reason, the system will switch to our main ISP for outbound traffic. While this failover may not be completely seamless, it will prevent the network from going fully offline during such events. https://status.1of1servers.com/incident/444416 Mon, 14 Oct 2024 15:37:00 -0000 https://status.1of1servers.com/incident/444416#ce4180255f8bbc42b59c89e3066f3b5e238eef983f335301f3ccf812e1554e80 This is now resolved. https://status.1of1servers.com/incident/444416 Mon, 14 Oct 2024 15:30:00 -0000 https://status.1of1servers.com/incident/444416#a7c5b48d10e10a301e9930e67d7e0130dbe0daa22840768c0d19a37899648573 We’re already investigating. https://status.1of1servers.com/incident/433812 Tue, 24 Sep 2024 17:40:00 -0000 https://status.1of1servers.com/incident/433812#563c3743cd92947d01233ec04d9bd4062f7cf4bda6c8f8112cf5eafbbd6165df Following the recent incident where the Ethernet cable was damaged https://status.1of1servers.com/incident/433804) The remote hands connected the cable to the wrong port. We opted to leave it this way to restore the server as quickly as possible and minimize downtime. Our on-site staff will switch it to the correct. https://status.1of1servers.com/incident/433804 Tue, 24 Sep 2024 01:55:00 -0000 https://status.1of1servers.com/incident/433804#1a0ebd89a00dd7977dbaab4fb968c838918e3a318ac82eaf76fb074682703614 The Ethernet cable has been replaced, and the server is back online. However, the remote hands connected the cable to the wrong port. We’ll switch it back tomorrow after peak hours. Please expect maintenance on this node tomorrow around 1 PM EST when our on-site team arrives. https://status.1of1servers.com/incident/433804 Tue, 24 Sep 2024 01:47:00 -0000 https://status.1of1servers.com/incident/433804#1c0fe69f85d19832d7384279f9b3938111ddd5015b9a37906796cd45eaf8094e We've identified the issue and are in the process of replacing the cable. The Ethernet cable is damaged. https://status.1of1servers.com/incident/433804 Tue, 24 Sep 2024 01:33:00 -0000 https://status.1of1servers.com/incident/433804#12ed19460822f65130cf79e87aef0f8b28f5656b2b236a2ee2fa37c072d9b528 We are aware DAL-5-01 is offline and we are looking into why. https://status.1of1servers.com/incident/433804 Tue, 24 Sep 2024 01:32:27 -0000 https://status.1of1servers.com/incident/433804#b17c10b8802b9437f5d8ed4d5a567a3e2b5ebdb721212e640ae1e907e9763805 DAL-5-01 went down. https://status.1of1servers.com/incident/432857 Sat, 21 Sep 2024 22:11:00 -0000 https://status.1of1servers.com/incident/432857#6d7423d78feea61b37f328ee8719938e78451f9119a9fea24a24f71ccc0b6ab6 Server is back online, there is a faulty cable that needs to be replaced. We will replace it on Monday with our on site tech. For now, we will leave it alone but we will keep an eye on it and on stand by in case we need to replace it before then. https://status.1of1servers.com/incident/432857 Sat, 21 Sep 2024 22:10:00 -0000 https://status.1of1servers.com/incident/432857#ba472752fcefaccf1d5b55206743f5a02c08802903684180273bacef7a002c6a The server has crashed and rebooted. Once is back online we will determine the reason and will advise. https://status.1of1servers.com/incident/432857 Sat, 21 Sep 2024 22:09:00 -0000 https://status.1of1servers.com/incident/432857#1be25bdfa96912b747a67fbd48d15b74046dc1fa4aa2e492240933fa7d3fca59 We are aware and looking at the cause. https://status.1of1servers.com/incident/432857 Sat, 21 Sep 2024 22:08:23 -0000 https://status.1of1servers.com/incident/432857#cc196f08e625c0b08bde8a1a574ae4fcc2d0e8e951d6f5f1205d743b5b1db1d9 DAL-4-02 went down. https://status.1of1servers.com/incident/432380 Fri, 20 Sep 2024 18:00:00 -0000 https://status.1of1servers.com/incident/432380#73b67244a0dcd1e5284defe3a78dc751c3addfa603f37a7fc92cba3690474bee We will be upgrading the firmware on our network switch to enhance the performance and reliability of our services. This upgrade addresses a recently identified bug that has been causing intermittent packet loss throughout the day on a few Ashburn servers. https://status.1of1servers.com/incident/431150 Wed, 18 Sep 2024 15:50:00 -0000 https://status.1of1servers.com/incident/431150#5aeb1b10f2c8dec6cdedb1f31f5dae27bc3d0a8a23334e9eabad3d60004634c6 Due to last week's incident, we are performing maintenance and a reboot on this node to ensure everything is functioning properly. We're taking these precautions to prevent a recurrence of the previous issue. We apologize for any inconvenience caused by the downtime. https://status.1of1servers.com/incident/427813 Thu, 12 Sep 2024 15:50:00 -0000 https://status.1of1servers.com/incident/427813#ef662e4bd7fcab9781da19f56752db6bdfbc15b3f473864af1718a5524bb6738 In response to the issue that required us to temporarily move customers to the DAL-5-01 server, we are now prepared to migrate back to the original server that has arrived. The migration will begin on 9/12/2024 at 11:30 AM EST. Original issue details: https://status.1of1servers.com/incident/421885 https://status.1of1servers.com/incident/421885 Wed, 11 Sep 2024 19:42:00 -0000 https://status.1of1servers.com/incident/421885#5d62e3704ddda1cecd12f8b129f2926680738216de8a06fe2bf8a1fc81c79dbd We have tested the server, and it is functioning as expected. We will begin the migration back to the original server on 9/12/2024 at 11:30 AM EST. A maintenance notice will be posted for the migration. This issue is now resolved. https://status.1of1servers.com/incident/421885 Wed, 11 Sep 2024 16:37:00 -0000 https://status.1of1servers.com/incident/421885#c13d76fdb018743ce9c44b7b3c33bd402b20f5e506a9f79cc18ff65e1ad5977e We’ve received a brand new server, and we’re currently in the process of testing it. We will provide an update on the migration back to the original server once testing is complete. https://status.1of1servers.com/incident/426022 Sun, 08 Sep 2024 14:00:00 -0000 https://status.1of1servers.com/incident/426022#1fe830d06ea650e2b7f0e9b216a9c586841c26fdf4438712aeeddcefdafe7c49 Following yesterday's incident of the damage ethernet cable, we will need to issue a reboot to fix a drive that became unmounted and it is preventing a small amount of VPS from booting up. https://status.1of1servers.com/incident/425844 Sun, 08 Sep 2024 03:43:00 -0000 https://status.1of1servers.com/incident/425844#f203132c82af0ebd549628db2c1903ae6df331b6af176bc2ef474fc5ce7f05c7 Cable is now fixed and server is back online. https://status.1of1servers.com/incident/425844 Sun, 08 Sep 2024 03:37:00 -0000 https://status.1of1servers.com/incident/425844#6269cff26baf2b40db9d0757a208e3cb6e3da48969a631d1a84148c2d65b8e1d DAL-4-01 went down due to a faulty ethernet cable. It is being replaced in a few minutes. https://status.1of1servers.com/incident/424538 Thu, 05 Sep 2024 07:30:00 -0000 https://status.1of1servers.com/incident/424538#5d2c352104f5dc67bb13e38d4778b01c1ce384fa393808c18d73e6435deeec7e There was an Emergency ISP Maintenance noticed posted by our ISP provider. https://status.1of1servers.com/incident/421885 Wed, 04 Sep 2024 18:00:00 -0000 https://status.1of1servers.com/incident/421885#919610c715d059720e735322e0b02137ebd6a6ba3173651cb07d91a09d5361ca Our vendor provided us with a new CPU and RAM but did not include a new motherboard. We have already requested a replacement motherboard, which is expected to arrive on 9/10/2024. https://status.1of1servers.com/incident/421885 Tue, 03 Sep 2024 17:40:00 -0000 https://status.1of1servers.com/incident/421885#efb2f0595e525a8ee6d75ce47c3140abdf0a9ab47efbb84943190615ee4c13ad We have received an update from our vendor: "We are preparing a NEW replacement CPU, motherboard and a replacement memory kit. These will be sent to site in Dallas via Overnight shipping. Will advise tracking details as soon as they are available. " We will be getting that Wednesday at our datacenter to replace. https://status.1of1servers.com/incident/421885 Sat, 31 Aug 2024 21:39:00 -0000 https://status.1of1servers.com/incident/421885#23631a9a9e5d50481c5c8dc0db708016c178e3b26dad5b3aca777f4e62a0f281 All VPS servers are now online. If your VPS is still offline, you can boot it from your VPS dashboard. If you encounter any issues, please open a ticket. Next, we will be addressing compensation for our customers. We will mark this as resolved since there's no current outage, however, we will continue to update once we receive information from our vendor regarding the RMA. https://status.1of1servers.com/incident/421885 Sat, 31 Aug 2024 21:23:00 -0000 https://status.1of1servers.com/incident/421885#eede32e83d1233d1703d1d669bebb6045c12434874169df794db062720cc2dc6 We are now bringing back VPS servers in batches, your VPS should be online within the next 20-30 minutes. https://status.1of1servers.com/incident/421885 Sat, 31 Aug 2024 18:53:00 -0000 https://status.1of1servers.com/incident/421885#bce64c8158abe6f6f3422f6264df4c945ba6a4a3d23f81247858071467e81f61 All disks are now attached! We’re now going to be merging some VPS away to a new Node due to not having enough RAM on this replacement server. DO NOT attempt to turn on your VPS or you may corrupt your server. https://status.1of1servers.com/incident/421885 Sat, 31 Aug 2024 18:05:00 -0000 https://status.1of1servers.com/incident/421885#4784ef9a1d404f7781b0f0be748d6ea8481553544bfbc6b532beb5cc176260fc It appears that the target server has 12 bays, but only 4 are compatible with U2 drives. We are about to shut down the server, relocate the drives, and then power it back on. After this, our drives will be online and we will start bringing back all VPS servers. The wait it almost over, thank you for your patience and understanding. https://status.1of1servers.com/incident/421885 Sat, 31 Aug 2024 17:33:00 -0000 https://status.1of1servers.com/incident/421885#4da6608d57b9bb1939bb93674ee91f26a78d0388bb713957ac29a1b22a9ec4f6 We located the disks and are now attaching them to the server. https://status.1of1servers.com/incident/421885 Sat, 31 Aug 2024 17:01:00 -0000 https://status.1of1servers.com/incident/421885#60223dd05b1ddda5556f0e9b49fadfaa1c82680ec18a3d817f17fc289de442f3 We’re trying to reach one of the datacenter staff that did the swap for us because the target/temp server only has one NVMe installed out of 5 disks needed. They were set aside for some reason. We apologize for any inconvenience this may have caused. https://status.1of1servers.com/incident/421885 Sat, 31 Aug 2024 12:51:00 -0000 https://status.1of1servers.com/incident/421885#9e5adac12ce17d05997da112c10dec12fd642480155dde00d86f5c2f036b2be8 Our staff is currently on-site and addressing the situation. https://status.1of1servers.com/incident/421885 Sat, 31 Aug 2024 06:25:00 -0000 https://status.1of1servers.com/incident/421885#9f7c6c432649e6f2bc018c3f7ab20f3663ff3df6730e87fc43f40630be686c47 Even after directing the datacenter staff to the correct server, they were unable to locate the second drive. Rest assured, we do have the disk. This issue will need to be reviewed by one of our data center team member. We're arranging for someone to be there at 8 AM tomorrow to get this resolved and back online. https://status.1of1servers.com/incident/421885 Sat, 31 Aug 2024 04:36:00 -0000 https://status.1of1servers.com/incident/421885#d9450283d4cca01b4bdaa697b5ac47f50605a8200067deb4e4c01e20d0dcc132 One disk from the old server is still missing, but it's being retrieved and added by remote hands. We apologize for the delay; the long weekend has made things challenging due to the understaffed datacenter. https://status.1of1servers.com/incident/421885 Sat, 31 Aug 2024 02:04:00 -0000 https://status.1of1servers.com/incident/421885#04ae8381edb7ee618ffda621637d9b9b25a0a387d2685654414d1365cf4fa57e Apologies for the delay. The new machine is now online and operational. However, we're currently addressing an issue with Linux detecting one of the drivers. We're actively working to resolve this. https://status.1of1servers.com/incident/421885 Sat, 31 Aug 2024 00:28:00 -0000 https://status.1of1servers.com/incident/421885#7326d9dface4599c6053dff75413126dd06204123b58ed8d77472a9bc3506d58 We’re nearly finished configuring the drives and network. We’ll notify you here as soon as it’s safe to power on your VPS servers. Thank you for your continued patience. https://status.1of1servers.com/incident/421885 Fri, 30 Aug 2024 23:42:00 -0000 https://status.1of1servers.com/incident/421885#b508a6e9035cfe3df53c4222e59eb3c3e476afe2904770885680eb54d944f1d3 Please DO NOT power on your VPS servers through your VPS dashboard. This temporary server has 512GB of DDR5 RAM, compared to our usual 768GB DDR5, and we need to manually move a few servers off the node first. https://status.1of1servers.com/incident/421885 Fri, 30 Aug 2024 23:32:00 -0000 https://status.1of1servers.com/incident/421885#6274b2926bcd8e72712e768af7e35750c4d7e1e86ab37b6da4d46bbe37fd992f We’ve successfully moved all the drives to the temporary server and are now configuring the internet and virtualization. Please bear with us as we complete this process. https://status.1of1servers.com/incident/421885 Fri, 30 Aug 2024 23:21:00 -0000 https://status.1of1servers.com/incident/421885#9da801f165b9cb0fa7b9665b91380ad3183c4a1f8b0e4f993eb011c3702ccd47 We've secured a replacement server and are in the process of moving the drives over. Please bear with us as we complete this task.