UK Location is offline.
Resolved
Oct 14 at 12:01pm EDT
We’ve identified that the recent issue occurred because the default route was utilizing the session that experienced disruptions, even though the specific routes themselves weren’t affected.
To address this, we’ve added a backup default route within the routing instance. This change ensures that if the primary default route to Cosmic becomes unavailable for any reason, the system will switch to our main ISP for outbound traffic. While this failover may not be completely seamless, it will prevent the network from going fully offline during such events.
Affected services
LON-5-01
Updated
Oct 14 at 11:37am EDT
This is now resolved.
Affected services
LON-5-01
Created
Oct 14 at 11:30am EDT
We’re already investigating.
Affected services
LON-5-01