The server is now back online, and we apologize for the extended wait time. The motherboard on the previous server was faulty, and we have replaced it with a brand-new one. Compensation will be credited to your accounts shortly.

We will be providing compensation for the downtime after we bring back the servers.

We are now beginning to bring the server back online and reconfigure the network.

We're almost done.

We have now swapped into the new server and it's now booting back online to see the status.

Our team technician is on their way to the data center to carry out the swap.

New server is tested and ready for drive swap.

We've made several attempts to get video output, but nothing has worked so far. We're currently depending on remote hands from the data center, not our own team, which is why the process is taking longer than usual.

As a contingency, we have a backup unit with the same specifications, and we plan to move the drives over to it to bring the servers back online. Once our on-site staff arrives tomorrow, we can swap back to the original unit.

We'll keep you updated once this is completed. Apologies for the delay and any inconvenience caused.

The server was powered off, left for a minute, and then power-cycled, but there's still no video output on the virtual console, and it's still not responding to pings.

The server is online and powered on, but no video is displaying on the console. Remote hands will now attempt to restore video for further troubleshooting.

We believe the issue may be network-related, possibly due to a damaged Ethernet cable or something similar. The server is restarting and powering on and off, but we're not receiving any video signal.

Apologies for the delay, we're still awaiting assistance from the remote hands team.

The server isn't responding to remote power commands, and we're not receiving any video output remotely. We've requested the on-site technician to investigate the issue.

We are aware and are looking into this.

DAL-5-02 went down.