Ashburn Location Offline
Resolved
Feb 27, 2025 at 7:51am UTC
Post Mortem Report:
We asked CosmicGuard to add a new /24 IP subnet to our Ashburn location earlier today.
CosmicGuard stopped announcing our prefixes in Ashburn because of a configuration error when adding them to the prefix list.
This misconfiguration caused an outage until the error was corrected.
Affected services
Updated
Feb 27, 2025 at 7:36am UTC
This is now being announced again. We will get an official report from CosmicGuard on why this occured.
Affected services
Updated
Feb 27, 2025 at 7:32am UTC
We have identified the issue as CosmicGuard not advertising our IP prefixes in Ashburn anymore.
We are already working on this.
Affected services
Updated
Feb 27, 2025 at 7:13am UTC
We are aware and already looking into this.
Affected services
Updated
Feb 27, 2025 at 7:11am UTC
ASH-4-04, ASH-4-08, ASH-5-02, and 1 other resource went down.
Affected services
Updated
Feb 27, 2025 at 7:10am UTC
ASH-4-01, ASH-4-02, ASH-4-05, and 7 other resources went down.
Affected services
Updated
Feb 27, 2025 at 7:10am UTC
ASH-4-03, ASH-4-06, ASH-4-07, and 1 other resource went down.
Affected services
Created
Feb 27, 2025 at 7:09am UTC
ASH-5-09 went down.
Affected services