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Degraded

Dallas Connection - CosmicGuard

Jul 30 at 02:08am EDT
Affected services
Dallas, Texas - CosmicGuard

Resolved
Jul 30 at 03:05am EDT

Incident Report:

In Dallas, we have two connections to CosmicGuard: one through our primary ISP, which is undergoing maintenance, and a backup connection through a secondary ISP that is functioning properly.

After our primary connection failed due to maintenance, CosmicGuard was not accepting outgoing traffic from our backup connection. We contacted CosmicGuard to confirm the status of the backup connection, and service was subsequently restored.

Updated
Jul 30 at 03:03am EDT

Traffic is now being routed correctly, and we will continue to monitor the situation.

Updated
Jul 30 at 02:55am EDT

Stand by, the backup is not currently accepting traffic and it's flapping the connection.

Updated
Jul 30 at 02:52am EDT

Connection has been restored. We will provide a status report shortly.

Updated
Jul 30 at 02:25am EDT

One of our connections to CosmicGuard in Dallas has gone offline, we are in the process of bringing it online.

Updated
Jul 30 at 02:14am EDT

We are aware of some of our servers offline in Dallas. We are investigating.

Created
Jul 30 at 02:08am EDT

Dallas, Texas - CosmicGuard went down.