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Degraded

Dallas Connection - CosmicGuard

Jul 30, 2025 at 06:08am UTC
Affected services
Dallas, Texas - CosmicGuard

Resolved
Jul 30, 2025 at 07:05am UTC

Incident Report:

In Dallas, we have two connections to CosmicGuard: one through our primary ISP, which is undergoing maintenance, and a backup connection through a secondary ISP that is functioning properly.

After our primary connection failed due to maintenance, CosmicGuard was not accepting outgoing traffic from our backup connection. We contacted CosmicGuard to confirm the status of the backup connection, and service was subsequently restored.

Updated
Jul 30, 2025 at 07:03am UTC

Traffic is now being routed correctly, and we will continue to monitor the situation.

Updated
Jul 30, 2025 at 06:55am UTC

Stand by, the backup is not currently accepting traffic and it's flapping the connection.

Updated
Jul 30, 2025 at 06:52am UTC

Connection has been restored. We will provide a status report shortly.

Updated
Jul 30, 2025 at 06:25am UTC

One of our connections to CosmicGuard in Dallas has gone offline, we are in the process of bringing it online.

Updated
Jul 30, 2025 at 06:14am UTC

We are aware of some of our servers offline in Dallas. We are investigating.

Created
Jul 30, 2025 at 06:08am UTC

Dallas, Texas - CosmicGuard went down.