Emergency Security Maintenance - Customer Dashboards Offline
Resolved
Oct 21, 2026 at 6:00pm UTC
Hi, this is now completed.
Affected services
Updated
Oct 21, 2026 at 6:00pm UTC
Maintenance ended
Affected services
Updated
Oct 21, 2026 at 2:19pm UTC
The PHP security team has officially released emergency security updates addressing the critical vulnerabilities CVE-2026-109618 and CVE-2026-109619.
Our team is now working on deploying these updates across our affected infrastructure and verifying that all systems are properly patched and secure before restoring access to our customer-facing dashboards.
All dedicated servers, VPS, game servers, and other hosted services remain online and fully operational. Only our customer-facing dashboards and management portals remain temporarily unavailable.
We are continuing to prioritize this maintenance and will restore access as soon as the updates and security checks are completed.
We appreciate your patience and understanding.
Affected services
Created
Oct 21, 2026 at 1:00pm UTC
Due to recently disclosed critical PHP security vulnerabilities (CVE-2026-109618 and CVE-2026-109619), we have temporarily taken all customer-facing dashboards and portals offline as a precautionary security measure while we apply the necessary updates and mitigations.
All customer services remain online and operational, including dedicated servers, VPS, game servers, and other hosted services. Only access to our customer-facing dashboards and management portals is affected.
Estimated Restoration
We are targeting restoration of all customer-facing dashboards later today, October 21, 2026, pending the availability, installation, and successful verification of the emergency PHP security updates.
This is an estimated timeframe and may change depending on the outcome of our security checks. We will provide additional updates if the maintenance needs to be extended.
Need Assistance?
During this maintenance, our support team remains available via email at support@1of1servers.com.
You may receive an automated response asking you to resubmit your ticket through our customer portal. Since the portal is temporarily unavailable, please disregard that message and wait for our team to respond directly to your email.
Important: All support requests must be sent from the email address registered to your 1of1 Servers account so we can verify your identity and assist you.
We apologize for the inconvenience and appreciate your patience while we take the necessary steps to ensure the security of our infrastructure.
Affected services