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Resolved

Scheduled Dark Fiber Maintenance - Dallas, TX

Oct 29, 2026 at 2:30am UTC  –  Oct 29, 2026 at 5:30am UTC
Affected services
DAL-4-01
DAL-4-02
DAL-4-03
DAL-4-04
DAL-4-05
DAL-5-01
DAL-5-02
DAL-5-03
DAL-5-04
DAL-5-05
DAL-5-06
DAL-5-07
DAL-5-08
DAL-5-09
DAL-5-10
DAL-5-11

Resolved
Oct 29, 2026 at 5:30am UTC

Maintenance ended

Created
Oct 29, 2026 at 2:30am UTC

This is a service-impacting maintenance notification for our Dallas, TX facility.

During this maintenance window, we will be performing maintenance on our dark fiber infrastructure to improve network reliability and long-term stability. Customers may experience temporary network interruptions or loss of connectivity while this work is being performed.

We expect the maintenance to take approximately 30 minutes; however, we are allocating a one-hour window to accommodate any unforeseen issues.

Start Time: October 28, 2026, at 11:30 PM Central Time

End Time: October 29, 2026, at 12:30 AM Central Time

We apologize for any inconvenience this may cause and appreciate your patience as we work to improve our network infrastructure.

If you have any questions or concerns, please open a support ticket through your service portal.