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Maintenance

[Dallas] Core Maintenance Rack

Nov 05 at 11:55am EST  –  Nov 05 at 01:58pm EST
Affected services
DAL-4-01
DAL-4-02
DAL-4-03
DAL-4-04
DAL-4-05
DAL-5-01
DAL-5-02
DAL-5-03
DAL-5-04
DAL-5-05
DAL-5-06
DAL-5-07

Resolved
Nov 05 at 05:35pm EST

DAL-4-01 is now back online.

Updated
Nov 05 at 04:12pm EST

DAL-4-01 will be back shortly.

Updated
Nov 05 at 02:18pm EST

DAL-4-01 is still offline, we are working on that server next.

Updated
Nov 05 at 01:58pm EST

All servers are now back online. If your VPS is not responding to SSH or RDP, issue a restart from your VPS dashboard.

This now concludes our maintenance.

Thanks everyone for your patience and understanding.

Updated
Nov 05 at 01:09pm EST

We are now beginning to power on units.

Updated
Nov 05 at 12:47pm EST

We are still working on this.

Updated
Nov 05 at 12:04pm EST

All servers are now offline, and we are actively working on maintenance.

Updated
Nov 05 at 11:55am EST

We are beginning the shutdown process for all VPS nodes, and dedicated servers will also start going offline soon. Updates will be provided as they become available from our team at the datacenter.

Please refrain from opening any support tickets during this time.

Created
Nov 05 at 11:55am EST

We will be performing core maintenance on our Dallas rack, which involves replacing a switch and upgrading our power supplies. The maintenance is expected to last approximately 2 hours. During this time, the entire Dallas location will be offline. We kindly ask that you refrain from submitting support tickets while the maintenance is in progress.