CH-5-01 Crash Correction
Resolved
Dec 06 at 11:31am EST
All VPS have been migrated. We will monitor this new node.
Affected services
CHI-5-01
Updated
Dec 06 at 10:46am EST
We are going to start migrating VPS servers now.
Affected services
CHI-5-01
Updated
Dec 06 at 09:44am EST
We have received the replacement node and are currently conducting a quality check before bringing it online. Once this process is complete, we will begin migrating servers to the new node.
Affected services
CHI-5-01
Updated
Dec 06 at 09:31am EST
We are currently awaiting our data center team to deploy a replacement server, which we expect to have within the next few hours. Once it’s ready, we’ll notify everyone to proceed with the swap.
Affected services
CHI-5-01
Updated
Dec 05 at 11:37pm EST
We will be replacing this with a brand-new server and will provide an update once the replacement is complete. As the node is currently unstable, it is likely to experience additional downtime.
If you would like your VPS migrated to a different node, please open a support ticket.
Affected services
CHI-5-01
Updated
Dec 05 at 11:35pm EST
Server has crashed again.
We are looking into it.
Affected services
CHI-5-01
Updated
Dec 05 at 10:08pm EST
The NIC card adapter was one version behind, which caused the server to crash randomly during high file download activity. We’ve now updated the driver to resolve this issue. If you encounter any further problems, please open a ticket to let us know.
Affected services
CHI-5-01
Created
Dec 05 at 11:57am EST
This node has experienced two unexpected crashes. We are actively investigating the root cause and will provide an update as soon as we have more information.
Affected services
CHI-5-01