LON-5-01 is offline.
Resolved
Dec 23, 2024 at 01:16pm UTC
We replaced and swap the motherboard for a new one.
Affected services
Updated
Dec 23, 2024 at 08:48am UTC
The reason being the failure was due to a faulty motherboard from AsRack, we’re actively working on switching these out of production.
We will schedule a time to replace this one.
Affected services
Updated
Dec 23, 2024 at 08:38am UTC
Server is now back online, will provide an update on the reason later.
Affected services
Updated
Dec 23, 2024 at 08:05am UTC
Remote hands are already on site and checking on the server.
Affected services
Updated
Dec 23, 2024 at 07:45am UTC
Server is powered off and not responding to remote commands. We have dispatched a tech to tech on the server.
Affected services
Updated
Dec 23, 2024 at 07:37am UTC
We are aware and looking into this.
Affected services
Created
Dec 23, 2024 at 07:33am UTC
LON-5-01 went down.
Affected services