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Downtime

LON-5-01 is offline.

Dec 23, 2024 at 07:33am UTC
Affected services
LON-5-01

Resolved
Dec 23, 2024 at 01:16pm UTC

We replaced and swap the motherboard for a new one.

Updated
Dec 23, 2024 at 08:48am UTC

The reason being the failure was due to a faulty motherboard from AsRack, we’re actively working on switching these out of production.

We will schedule a time to replace this one.

Updated
Dec 23, 2024 at 08:38am UTC

Server is now back online, will provide an update on the reason later.

Updated
Dec 23, 2024 at 08:05am UTC

Remote hands are already on site and checking on the server.

Updated
Dec 23, 2024 at 07:45am UTC

Server is powered off and not responding to remote commands. We have dispatched a tech to tech on the server.

Updated
Dec 23, 2024 at 07:37am UTC

We are aware and looking into this.

Created
Dec 23, 2024 at 07:33am UTC

LON-5-01 went down.