LON-5-01 is offline.
Resolved
Dec 23 at 08:16am EST
We replaced and swap the motherboard for a new one.
Affected services
LON-5-01
Updated
Dec 23 at 03:48am EST
The reason being the failure was due to a faulty motherboard from AsRack, we’re actively working on switching these out of production.
We will schedule a time to replace this one.
Affected services
LON-5-01
Updated
Dec 23 at 03:38am EST
Server is now back online, will provide an update on the reason later.
Affected services
LON-5-01
Updated
Dec 23 at 03:05am EST
Remote hands are already on site and checking on the server.
Affected services
LON-5-01
Updated
Dec 23 at 02:45am EST
Server is powered off and not responding to remote commands. We have dispatched a tech to tech on the server.
Affected services
LON-5-01
Updated
Dec 23 at 02:37am EST
We are aware and looking into this.
Affected services
LON-5-01
Created
Dec 23 at 02:33am EST
LON-5-01 went down.
Affected services
LON-5-01