Previous incidents

January 2025
Jan 13, 2025
1 incident

DAL-5-01 went offline.

Downtime

Resolved Jan 13 at 05:34pm EST

The node is back online, and all VPS servers are operational. We will now begin migrating the VPS servers from this node to a different node.

10 previous updates

Jan 07, 2025
1 incident

CosmicGuard TX Blips

Degraded

Resolved Jan 07 at 02:51pm EST

We’ve just completed adding additional members to the LAG (Link Aggregation Group) as part of our efforts to address the issue impacting our blips.

While this adjustment is based on what we suspect could be causing the problem, we’re treating it as a potential solution given the information available.

We’ll continue monitoring the situation closely and will update you as soon as we have more details.

Thank you for your patience as we work to resolve this.

2 previous updates

December 2024
Dec 23, 2024
1 incident

LON-5-01 is offline.

Downtime

Resolved Dec 23 at 08:16am EST

We replaced and swap the motherboard for a new one.

6 previous updates

Dec 14, 2024
1 incident

CosmicGuard Network Flap

Degraded

Resolved Dec 14 at 07:50pm EST

CosmicGuard Official Update:

We are addressing a mitigation issue. A temporary fix has been applied, and we are currently testing a comprehensive solution in our lab environment, which will be deployed later tonight.

1 previous update

Dec 13, 2024
1 incident

CosmicGuard TX Offline

Downtime

Resolved Dec 13 at 03:51am EST

All servers are now coming back online.

We’re working with our backup, there’ll be a small “lag” once we switch over to our full routes.

For now, we’ll mark as resolved but will provide a better detail report later.

4 previous updates

November 2024
Nov 24, 2024
1 incident

CosmicGuard Network Flap

Degraded

Resolved Nov 24 at 08:52pm EST

Official CosmicGuard report regarding the degraded performance:

This morning, a bug in the filtering code caused lag spikes and, in some instances, outages in specific locations. The issue was promptly identified and addressed, and throughout the day, we implemented several fixes to prevent it from happening again. These updates will not only resolve the problem but also enhance filtering performance on our end.

2 previous updates