We have implemented a patch to correct this.

We believe we found the root cause of this random issue, will provide more details shortly.

We are still looking into the root cause. No further drops have been seen.

We are still investigating and will provide an update when we find the root cause.

For record keeping, here's when this occurred. If any new events occurred, we'll update it here.

2/11/2024 @ 5:47 P.M EST

This is related to a previously reported issue here: https://status.1of1servers.com/incident/491763

We are working on finding the rogue network gremlins!

We are getting reports of random timeouts across a few servers in Dallas. We are investigating and will provide an update shortly.