Maintenance

May 2024
May 26, 2024
2 maintenances

Europe NTT ISP Scheduled Maintenance Event

Maintenance

Resolved May 26 at 08:00pm EDT

CosmicGuard:

NTT is planning a scheduled maintenance for this time. There is the possibility of downtime during this event.

Dallas Datacenter Power Issue

Maintenance

Resolved May 27 at 04:11am EDT

Reason for the datacenter power outage:

Severe storms and tornadoes in Texas caused significant damage and loss of life, but our facility should have remained operational despite a prolonged loss of utility power, as it has in the past. The entire Dallas data center has gone dark for everyone. These systems undergo regular testing but it failed to act correctly during the power outage.

Rest assured, our team will conduct thorough investigations and implement all necessary fixes to pr...

9 previous updates

May 23, 2024
1 maintenance

Dallas NTT ISP Scheduled Maintenance Event

Maintenance

Resolved May 23 at 01:00am EDT

CosmicGuard:

NTT is planning a scheduled maintenance for this time. There is the possibility of downtime during this event.

May 16, 2024
1 maintenance

Ashburn, VA - Emergency Network Maintenance

Maintenance

Resolved May 16 at 07:57pm EDT

This is now completed.

2 previous updates

May 15, 2024
1 maintenance

Amsterdam, NL Scheduled Maintenance

Maintenance

Resolved May 15 at 11:00pm EDT

Cosmic Guard:

We will be performing software upgrades on our routing infrastructure in Amsterdam which will require a hard reboot. Expected downtime is 15 minutes. This may be felt in neighboring PoPs as we re-route traffic between PoPs.

May 14, 2024
1 maintenance

Dallas VPS Node Restart

Maintenance

Resolved May 14 at 01:41pm EDT

This is now completed. If your VPS is offline, log into your VPS dashboard and turn it on.

1 previous update

May 09, 2024
1 maintenance

Dallas New Rack Maintenance Phase 2

Maintenance

Resolved May 09 at 02:47pm EDT

We already have moved all the servers over to the new rack and servers are back online.

We are going to do one final restart to each server to update the IPMI for your power commands.

1 previous update

May 06, 2024
1 maintenance

Virginia Node Merge VPS Servers

Maintenance

Resolved May 06 at 02:30pm EDT

We will be initiating migrations for several DDR5 VPS servers located on the following nodes:

  • Bison
  • Pig
  • Earl
  • Racoon
  • Alligator

During this process, your VPS servers will simply lose internet.

Important: Do not restart your VPS server if you want to avoid un-saved work on it.

May 02, 2024
1 maintenance

Dallas New Rack Maintenance Phase 1

Maintenance

Resolved May 02 at 01:05pm EDT

We are halfway done with the transfer.

1 previous update

June 2024
Jun 25, 2024
1 maintenance

LON-4-01 Node Restart

Maintenance

Resolved Jun 25 at 03:00pm EDT

We will be doing a restart on LON-4-01.

Jun 05, 2024
1 maintenance

ASH-5-02

Maintenance

Resolved Jun 05 at 05:00pm EDT

We are restarting this node on the server, as it hasn't been restarted for a while.

July 2024
Jul 22, 2024
1 maintenance

ASH-5-01 & DAL-5-01 Nodes Restart

Maintenance

Resolved Jul 22 at 01:00pm EDT

We need to restart these nodes to implement new improvements. The expected downtime is approximately 30 minutes.