Network Upgrade: 40G Crossconnect Ashburn, VA
Resolved
Feb 17, 2025 at 07:24pm UTC
Thanks for your patience, we appreciate it! We are now upgraded to 40G!
Affected services
ASH-4-04
ASH-4-05
ASH-4-01
ASH-4-06
ASH-4-07
ASH-5-02
ASH-4-03
ASH-4-02
ASH-5-01
ASH-4-08
ASH-5-07
Virginia, ASH-G-02
Virginia, ASH-G-03
ASH-5-03
ASH-5-04
ASH-5-05
ASH-5-06
Ashburn, Virginia - CosmicGuard
Updated
Feb 17, 2025 at 07:12pm UTC
All right, we are ready to swing it back to 40G and finish the upgrade.
Affected services
ASH-4-04
ASH-4-05
ASH-4-01
ASH-4-06
ASH-4-07
ASH-5-02
ASH-4-03
ASH-4-02
ASH-5-01
ASH-4-08
ASH-5-07
Virginia, ASH-G-02
Virginia, ASH-G-03
ASH-5-03
ASH-5-04
ASH-5-05
ASH-5-06
Ashburn, Virginia - CosmicGuard
Updated
Feb 17, 2025 at 07:00pm UTC
Due to a significant surge in traffic from new customers, we will be upgrading our cross-connect to CosmicGuard with 40G port links.
Affected services
ASH-4-04
ASH-4-05
ASH-4-01
ASH-4-06
ASH-4-07
ASH-5-02
ASH-4-03
ASH-4-02
ASH-5-01
ASH-4-08
ASH-5-07
Virginia, ASH-G-02
Virginia, ASH-G-03
ASH-5-03
ASH-5-04
ASH-5-05
ASH-5-06
Ashburn, Virginia - CosmicGuard
Updated
Feb 17, 2025 at 06:59pm UTC
I have instructed the team to switch back the fiber until CosmicGuard debugs this.
Affected services
ASH-4-04
ASH-4-05
ASH-4-01
ASH-4-06
ASH-4-07
ASH-5-02
ASH-4-03
ASH-4-02
ASH-5-01
ASH-4-08
ASH-5-07
Virginia, ASH-G-02
Virginia, ASH-G-03
ASH-5-03
ASH-5-04
ASH-5-05
ASH-5-06
Ashburn, Virginia - CosmicGuard
Updated
Feb 17, 2025 at 06:50pm UTC
After the switch, we are not getting any light from CosmicGuard, they are now looking into it.
Affected services
ASH-4-04
ASH-4-05
ASH-4-01
ASH-4-06
ASH-4-07
ASH-5-02
ASH-4-03
ASH-4-02
ASH-5-01
ASH-4-08
ASH-5-07
Virginia, ASH-G-02
Virginia, ASH-G-03
ASH-5-03
ASH-5-04
ASH-5-05
ASH-5-06
Ashburn, Virginia - CosmicGuard
Updated
Feb 17, 2025 at 06:44pm UTC
Disconnect will now occur.
Affected services
ASH-4-04
ASH-4-05
ASH-4-01
ASH-4-06
ASH-4-07
ASH-5-02
ASH-4-03
ASH-4-02
ASH-5-01
ASH-4-08
ASH-5-07
Virginia, ASH-G-02
Virginia, ASH-G-03
ASH-5-03
ASH-5-04
ASH-5-05
ASH-5-06
Ashburn, Virginia - CosmicGuard
Updated
Feb 17, 2025 at 06:42pm UTC
From the shipment we order, we actually found one that worked even thought they're all the same seems like they might different encoding.
We're going to now proceed with the upgrade.
Affected services
ASH-4-04
ASH-4-05
ASH-4-01
ASH-4-06
ASH-4-07
ASH-5-02
ASH-4-03
ASH-4-02
ASH-5-01
ASH-4-08
ASH-5-07
Virginia, ASH-G-02
Virginia, ASH-G-03
ASH-5-03
ASH-5-04
ASH-5-05
ASH-5-06
Ashburn, Virginia - CosmicGuard
Updated
Feb 17, 2025 at 06:32pm UTC
We are going to be postponing this upgrade and overnighting a new set of optics.
Affected services
ASH-4-04
ASH-4-05
ASH-4-01
ASH-4-06
ASH-4-07
ASH-5-02
ASH-4-03
ASH-4-02
ASH-5-01
ASH-4-08
ASH-5-07
Virginia, ASH-G-02
Virginia, ASH-G-03
ASH-5-03
ASH-5-04
ASH-5-05
ASH-5-06
Ashburn, Virginia - CosmicGuard
Updated
Feb 17, 2025 at 06:23pm UTC
We are having a compatibility issue with our optic, we do not want to plug in the new cross connect or it'll cause an outage we cannot recover from until we switch back. Stand by while we look for a replacement, the disconnect has not occurred yet.
Affected services
ASH-4-04
ASH-4-05
ASH-4-01
ASH-4-06
ASH-4-07
ASH-5-02
ASH-4-03
ASH-4-02
ASH-5-01
ASH-4-08
ASH-5-07
Virginia, ASH-G-02
Virginia, ASH-G-03
ASH-5-03
ASH-5-04
ASH-5-05
ASH-5-06
Ashburn, Virginia - CosmicGuard
Created
Feb 17, 2025 at 06:01pm UTC
Tech is on site and will begin the switch shortly. The actual outage will just be a few seconds.
Affected services
ASH-4-04
ASH-4-05
ASH-4-01
ASH-4-06
ASH-4-07
ASH-5-02
ASH-4-03
ASH-4-02
ASH-5-01
ASH-4-08
ASH-5-07
Virginia, ASH-G-02
Virginia, ASH-G-03
ASH-5-03
ASH-5-04
ASH-5-05
ASH-5-06
Ashburn, Virginia - CosmicGuard