Dallas Datacenter Relocation - Group B
Resolved
Mar 14 at 10:25am EDT
At this time all servers have been successfully migrated and are now back online. This will conclude the maintenance for Group B.
We thank you for your patience during this move.
If your server does not come on automatically, please visit your control panel via your client portal and boot the server from there.
Thank you.
Affected services
DAL-5-03
DAL-5-04
DAL-5-05
DAL-4-01
DAL-5-06
DAL-5-07
DAL-5-01
DAL-5-02
DAL-5-08
DAL-5-09
DAL-5-10
Updated
Mar 14 at 09:27am EDT
DAL 5-08 and 5-19 have both been successfully migrated and are now online.
Affected services
DAL-5-03
DAL-5-04
DAL-5-05
DAL-4-01
DAL-5-06
DAL-5-07
DAL-5-01
DAL-5-02
DAL-5-08
DAL-5-09
DAL-5-10
Updated
Mar 14 at 09:07am EDT
DAL-5-09 and DAL-5-07 have been fully migrated and have come back online at this time.
Affected services
DAL-5-03
DAL-5-04
DAL-5-05
DAL-4-01
DAL-5-06
DAL-5-07
DAL-5-01
DAL-5-02
DAL-5-08
DAL-5-09
DAL-5-10
Updated
Mar 14 at 07:36am EDT
The DAL-5 servers have been transported to the new datacenter and will begin being configured shortly.
We thank you in the meantime for your patience during this process, and will update you further as we have more information.
Thank you.
Affected services
DAL-5-03
DAL-5-04
DAL-5-05
DAL-4-01
DAL-5-06
DAL-5-07
DAL-5-01
DAL-5-02
DAL-5-08
DAL-5-09
DAL-5-10
Updated
Mar 14 at 05:14am EDT
At this time all DAL-5 Nodes are being taken offline for migration. We will update this status as we progress through this process.
Thank you for your patience during this maintenance process.
Affected services
DAL-5-03
DAL-5-04
DAL-5-05
DAL-4-01
DAL-5-06
DAL-5-07
DAL-5-01
DAL-5-02
DAL-5-08
DAL-5-09
DAL-5-10
Updated
Mar 14 at 05:13am EDT
DAL-4-01 is now back online and functional.
Affected services
DAL-5-03
DAL-5-04
DAL-5-05
DAL-4-01
DAL-5-06
DAL-5-07
DAL-5-01
DAL-5-02
DAL-5-08
DAL-5-09
DAL-5-10
Updated
Mar 14 at 04:20am EDT
DAL-4-01 will be being taken off the rack for a brief maintenance to some hardware.
Our estimated ETA for this maintenance is ~15 Minutes
Affected services
DAL-5-03
DAL-5-04
DAL-5-05
DAL-4-01
DAL-5-06
DAL-5-07
DAL-5-01
DAL-5-02
DAL-5-08
DAL-5-09
DAL-5-10
Updated
Mar 14 at 02:47am EDT
At this time several of the dedicated machines are now coming online. If your server was unreachable, and is now reachable, your migration has been completed. We are working to bring the rest of the dedicated machines online and will continue to update as we have more information.
Affected services
DAL-5-03
DAL-5-04
DAL-5-05
DAL-4-01
DAL-5-06
DAL-5-07
DAL-5-01
DAL-5-02
DAL-5-08
DAL-5-09
DAL-5-10
Updated
Mar 14 at 01:08am EDT
At this time we are working on migrating dedicated servers from Group B first. Updates will be posted here as they arrive.
We thank you during this time for your patience.
Affected services
DAL-5-03
DAL-5-04
DAL-5-05
DAL-4-01
DAL-5-06
DAL-5-07
DAL-5-01
DAL-5-02
DAL-5-08
DAL-5-09
DAL-5-10
Updated
Mar 13 at 11:32pm EDT
We’re about to start unplugging the servers and getting ready for the move.
Affected services
DAL-5-03
DAL-5-04
DAL-5-05
DAL-4-01
DAL-5-06
DAL-5-07
DAL-5-01
DAL-5-02
DAL-5-08
DAL-5-09
DAL-5-10
Created
Mar 13 at 10:30pm EDT
We want to inform you that our contract with our current data center in Dallas is ending, and we will be migrating to a new facility. As a result, your physical servers will need to be relocated, which will require some scheduled downtime.
Expected Downtime per server: 1-2 hours.
Expected Total Migration per day: 4-5 hours.
Migration Schedule:
Group B: March 13th 2025, from 10:30 PM CST to 5:00 AM CST
If your hostname starts with TX-DC19, you're part of Group B
We do not anticipate any data loss during this migration. However, as always, we strongly recommend keeping a backup of your data.
Thank you for your understanding and patience!
If you have any questions, feel free to reach out.
Affected services
DAL-5-03
DAL-5-04
DAL-5-05
DAL-4-01
DAL-5-06
DAL-5-07
DAL-5-01
DAL-5-02
DAL-5-08
DAL-5-09
DAL-5-10