Maintenance

July 2024
Jul 22, 2024
1 maintenance

ASH-5-01 & DAL-5-01 Nodes Restart

Maintenance

Resolved Jul 22 at 01:00pm EDT

We need to restart these nodes to implement new improvements. The expected downtime is approximately 30 minutes.

August 2024
Aug 26, 2024
1 maintenance

Virginia Network Update: Maintenance, Provider Change, and Future Improvements

Maintenance

Resolved Sep 07 at 02:01pm EDT

The cross-connect cabling is still a work in progress. We will provide an update once it is completed.

2 previous updates

Aug 21, 2024
1 maintenance

Dallas NTT ISP Maintenance

Maintenance

Resolved Aug 21 at 03:30am EDT

There will be a NTT ISP maintenance that will make the server blip once.

Aug 13, 2024
1 maintenance

DAL-5-01 Node Restart

Maintenance

Resolved Aug 13 at 01:00pm EDT

We are going to be doing a Node restart on this server.

September 2024
Sep 28, 2024
1 maintenance

CosmicGuard Dallas Cross Connect

Maintenance

Resolved Sep 28 at 10:00am EDT

Our DDoS partner, CosmicGuard, based in Dallas, has begun migrating away from their current data center. Previously, we were in the same facility, allowing for a direct cross-connect with them, providing faster and more stable connections without relying on unreliable GRE tunnels, which are detrimental to maintaining a healthy network. Initially, we were informed that they would maintain a presence at the current data center, but that is no longer the case.

At this time, we will not be movin...

Sep 24, 2024
1 maintenance

Ethernet Port Reconfiguration

Maintenance

Resolved Sep 24 at 02:03pm EDT

This is now resolved and server is back online.

1 previous update

Sep 20, 2024
1 maintenance

Ashburn Network Switch Firmware Upgrade

Maintenance

Resolved Sep 20 at 02:22pm EDT

The firmware upgrade has been successfully completed, and all affected servers have been fully restored.

1 previous update

Sep 19, 2024
1 maintenance

Ashburn Maintenance for packet loss correction

Maintenance

Resolved Sep 19 at 06:25pm EDT

Servers are now back online. We will continue to monitor for any future issues.

3 previous updates

Sep 18, 2024
1 maintenance

DAL-5-01 Maintenace

Maintenance

Resolved Sep 18 at 12:09pm EDT

This is now completed.

1 previous update

Sep 12, 2024
1 maintenance

Server Migration DAL-5-01

Maintenance

Resolved Sep 12 at 03:33pm EDT

The server migration is now complete, and we're back on our original server with the same excellent specifications. If your VPS isn't online yet, you can go ahead and start it via the VPS dashboard.

2 previous updates

Sep 08, 2024
1 maintenance

DAL-4-01 Reboot

Maintenance

Resolved Sep 10 at 04:43pm EDT

We are in the process of bringing VPS servers back online. While we were able to recover a significant portion of them, not all could be restored.

If your VPS is in the status Stopped or Paused from your VPS dashboard, then it was affected and could not be recovered, you have a few options:

  1. You can visit your VPS dashboard and click on "Rebuild" to start with a fresh Windows installation.
  2. If you had scheduled backups, you can use the "Backups" feature to restore your VPS.
  3. Alternati...

9 previous updates

Sep 05, 2024
1 maintenance

Virginia ISP Maintenance

Maintenance

Resolved Sep 05 at 03:30am EDT

There was an Emergency ISP Maintenance noticed posted by our ISP provider.