Maintenance

September 2024
Sep 28, 2024
1 maintenance

CosmicGuard Dallas Cross Connect

Maintenance

Resolved Sep 28 at 10:00am EDT

Our DDoS partner, CosmicGuard, based in Dallas, has begun migrating away from their current data center. Previously, we were in the same facility, allowing for a direct cross-connect with them, providing faster and more stable connections without relying on unreliable GRE tunnels, which are detrimental to maintaining a healthy network. Initially, we were informed that they would maintain a presence at the current data center, but that is no longer the case.

At this time, we will not be movin...

Sep 24, 2024
1 maintenance

Ethernet Port Reconfiguration

Maintenance

Resolved Sep 24 at 02:03pm EDT

This is now resolved and server is back online.

1 previous update

Sep 20, 2024
1 maintenance

Ashburn Network Switch Firmware Upgrade

Maintenance

Resolved Sep 20 at 02:22pm EDT

The firmware upgrade has been successfully completed, and all affected servers have been fully restored.

1 previous update

Sep 19, 2024
1 maintenance

Ashburn Maintenance for packet loss correction

Maintenance

Resolved Sep 19 at 06:25pm EDT

Servers are now back online. We will continue to monitor for any future issues.

3 previous updates

Sep 18, 2024
1 maintenance

DAL-5-01 Maintenace

Maintenance

Resolved Sep 18 at 12:09pm EDT

This is now completed.

1 previous update

Sep 12, 2024
1 maintenance

Server Migration DAL-5-01

Maintenance

Resolved Sep 12 at 03:33pm EDT

The server migration is now complete, and we're back on our original server with the same excellent specifications. If your VPS isn't online yet, you can go ahead and start it via the VPS dashboard.

2 previous updates

Sep 08, 2024
1 maintenance

DAL-4-01 Reboot

Maintenance

Resolved Sep 10 at 04:43pm EDT

We are in the process of bringing VPS servers back online. While we were able to recover a significant portion of them, not all could be restored.

If your VPS is in the status Stopped or Paused from your VPS dashboard, then it was affected and could not be recovered, you have a few options:

  1. You can visit your VPS dashboard and click on "Rebuild" to start with a fresh Windows installation.
  2. If you had scheduled backups, you can use the "Backups" feature to restore your VPS.
  3. Alternati...

9 previous updates

Sep 05, 2024
1 maintenance

Virginia ISP Maintenance

Maintenance

Resolved Sep 05 at 03:30am EDT

There was an Emergency ISP Maintenance noticed posted by our ISP provider.

October 2024
Oct 29, 2024
1 maintenance

Billing Portal under maintenance

Maintenance

Resolved Oct 29 at 09:30am EDT

We are doing maintenance to our billing portal.

Oct 22, 2024
1 maintenance

ASH-5-01 Node Restart

Maintenance

Resolved Oct 22 at 02:14pm EDT

Node is back online.

3 previous updates

Oct 21, 2024
1 maintenance

ASH-4-03 Node Restart

Maintenance

Resolved Oct 21 at 10:18pm EDT

Restart is now completed.

1 previous update

November 2024
Nov 29, 2024
1 maintenance

ASH-4-07 Node RAM Upgrade

Maintenance

Resolved Nov 29 at 07:56pm EST

This is now over.

1 previous update

Nov 14, 2024
1 maintenance

DAL-5-01 VPS Migrations

Maintenance

Resolved Nov 14 at 02:52pm EST

We have successfully migrated the VPS servers from this unit.

Maintenance is now complete, and we will begin decommissioning the server.

1 previous update

Nov 13, 2024
1 maintenance

VPS Dashboard Maintenance

Maintenance

Resolved Nov 14 at 07:01am EST

Maintenance has now ended.

1 previous update

Nov 05, 2024
1 maintenance

[Dallas] Core Maintenance Rack

Maintenance

Resolved Nov 05 at 05:35pm EST

DAL-4-01 is now back online.

8 previous updates